How To Fix WRF_PCM312 - Personalization has been deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: WRF_PCM - Price Catalog Inbound

• Message number: 312

• Message text: Personalization has been deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WRF_PCM312 - Personalization has been deleted ?

  The SAP error message WRF_PCM312, which states "Personalization has been deleted," typically occurs in the context of SAP's Retail or Merchandise Management modules. This error indicates that a personalization setting or configuration that was previously saved has been removed or is no longer available.
  Cause:
  
  Manual Deletion: The personalization settings may have been manually deleted by a user or administrator.
  System Upgrade or Changes: Changes in the system, such as upgrades or migrations, can sometimes lead to the loss of personalization settings.
  User Role Changes: If a user's role or permissions have changed, they may no longer have access to certain personalization settings.
  Data Consistency Issues: There may be inconsistencies in the database or issues with the underlying data that lead to the deletion of personalization settings.
  
  Solution:
  
  Recreate Personalization: If the personalization settings were deleted, you may need to recreate them. This can usually be done through the personalization options in the relevant SAP module.
  Check User Roles and Permissions: Ensure that the user has the appropriate roles and permissions to access and manage personalization settings.
  Review System Logs: Check system logs for any indications of why the personalization was deleted. This may provide insights into whether it was a manual action or a system-related issue.
  Consult with SAP Support: If the issue persists or if you suspect a deeper system issue, it may be beneficial to consult with SAP support for further assistance.
  Backup and Restore: If you have a backup of the personalization settings, consider restoring them from the backup.
  
  Related Information:
  
  Personalization in SAP: Personalization allows users to customize their SAP interface and settings to better suit their needs. This can include layout changes, default values, and other user-specific configurations.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Refer to SAP documentation for the specific module you are working with to understand how personalization works and how to manage it effectively.
  
  If you continue to experience issues or if the error message appears frequently, it may be indicative of a larger problem within the system that requires further investigation.