How To Fix WRF_PCM028 - Catalog: &, item &, valid from & locked by user &

SAP Error Message - Details

• Message type: E = Error

• Message class: WRF_PCM - Price Catalog Inbound

• Message number: 028

• Message text: Catalog: &, item &, valid from & locked by user &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WRF_PCM028 - Catalog: &, item &, valid from & locked by user & ?

  The SAP error message WRF_PCM028 typically indicates that a specific catalog item is locked by a user, which prevents changes or updates to that item. This error is often encountered in the context of Product Catalog Management (PCM) within SAP, particularly when dealing with pricing or product data.
  Cause:
  The error message WRF_PCM028 is triggered when:
  
  A user is currently editing or has locked a catalog item (identified by the catalog ID and item number).
  The item is being accessed by another user or process, which prevents concurrent modifications.
  The lock may be due to a session that was not properly closed or a user who has not released the lock after completing their work.
  
  Solution:
  To resolve the WRF_PCM028 error, you can take the following steps:
  
  
  Identify the Locking User: Check who is currently locking the item. This can often be done through transaction codes like SM12 (for displaying and managing locks) or SM21 (for system logs).
  
  
  Release the Lock: If you have the necessary permissions, you can manually release the lock:
  
  Go to transaction SM12.
  Enter the user ID that is locking the item and execute the search.
  Select the relevant lock entry and delete it to release the lock.
  
  
  
  Contact the User: If you cannot release the lock yourself, contact the user who is locking the item and ask them to either complete their work or log out of the session.
  
  
  Check for Background Jobs: Sometimes, background jobs may also hold locks. Check if there are any running jobs that might be causing the lock.
  
  
  Wait and Retry: If the lock is temporary, you may simply wait for the user to finish their work and then try again.
  
  
  System Administration: If the issue persists, it may require intervention from your SAP Basis team to investigate further or to check for any system issues that might be causing locks to persist longer than expected.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (lock entries), SM21 (system log), and ST22 (dump analysis) for troubleshooting.
  User Training: Ensure that users are trained on how to properly log out of sessions and release locks when they are done working with catalog items.
  System Configuration: Review system settings related to locking mechanisms to ensure they are configured correctly for your business processes.
  
  By following these steps, you should be able to resolve the WRF_PCM028 error and continue working with the catalog items in SAP.