How To Fix WRF_FOLUPART085 - Select a follow-up category number defined in Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: WRF_FOLUPART - Follow-Up/Replacement Material

• Message number: 085

• Message text: Select a follow-up category number defined in Customizing

What causes this issue?

You specified a follow-up type number that is not defined in
Customizing. The system cannot display, create, change, or delete any
follow-up/replacement material relationships without a valid follow-up
type number.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You define follow-up types in <DS:SIMG.W_ZF_ST_0360>Customizing for
Follow-Up/Replacement Materials</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WRF_FOLUPART085 - Select a follow-up category number defined in Customizing ?

  The SAP error message WRF_FOLUPART085 indicates that a follow-up category number needs to be selected in the system's configuration. This error typically arises in the context of the SAP Retail module, particularly when dealing with follow-up actions related to merchandise management or sales processes.
  Cause:
  The error occurs when a user attempts to perform an action that requires a follow-up category, but the system does not have a valid follow-up category defined in the Customizing settings. This can happen if:
  
  The follow-up category has not been configured in the system.
  The follow-up category is incorrectly set up or is missing required parameters.
  The user is trying to use a follow-up category that is not applicable to the current context.
  
  Solution:
  To resolve this error, you need to ensure that a valid follow-up category is defined in the Customizing settings. Here are the steps to do this:
  
  
  Access Customizing:
  
  Go to the SAP Easy Access screen.
  Navigate to the Customizing area by entering transaction code SPRO.
  
  
  
  Follow-Up Category Configuration:
  
  In the Customizing menu, navigate to:
  Logistics -> Retail -> Merchandise Management -> Follow-Up Processing -> Define Follow-Up Categories
  
  Here, you can define new follow-up categories or modify existing ones.
  
  
  
  Define a Follow-Up Category:
  
  If you need to create a new follow-up category, click on "New Entries" and fill in the required fields, such as:
  
  Follow-Up Category Number
  Description
  Relevant settings and parameters
  
  
  Ensure that the follow-up category is relevant to the process you are working on.
  
  
  
  Assign Follow-Up Categories:
  
  Make sure that the follow-up category is assigned to the relevant processes or documents in your system.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to see if the error persists.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for detailed information on follow-up processing in SAP Retail.
  User Roles: Ensure that the user has the necessary authorizations to access and modify follow-up categories in Customizing.
  Transport Requests: If changes are made in a development environment, ensure that they are transported to the production environment properly.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any specific patches or updates related to this error message.