How To Fix WRF_DISPRO117 - System failure when calling &1, task &2

SAP Error Message - Details

• Message type: E = Error

• Message class: WRF_DISPRO -

• Message number: 117

• Message text: System failure when calling &1, task &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WRF_DISPRO117 - System failure when calling &1, task &2 ?

  The SAP error message:
  WRF_DISPRO117: System failure when calling &1, task &2
  
  Meaning / Cause
  This error indicates that a system failure occurred during the execution of a workflow task. Specifically, the workflow runtime encountered a problem when trying to call or execute a particular task (identified by &1) in a certain task instance or step (identified by &2).
  Common causes include:
  
  Runtime errors in the task method or function module: The task being called might be a method, function module, or external program that failed due to a bug, missing data, or system issues.
  Authorization issues: The user or system context executing the task may lack necessary authorizations.
  System resource problems: Memory, database locks, or other system resource constraints causing the task to fail.
  Incorrect task configuration: The task might be incorrectly configured in the workflow (wrong parameters, missing container elements).
  Transport or system inconsistencies: The task object or related repository objects might be inconsistent or missing in the system.
  Communication problems: If the task involves RFC calls or external systems, communication failures can cause this error.
  
  
  Solution / Troubleshooting Steps
  
  
  Check the Workflow Log:
  
  Use transaction SWI1 or SWI2_WORKITEM to find the workflow instance and work item related to the error.
  Analyze the workflow log to identify the exact point of failure and any detailed error messages.
  
  
  
  Identify the Task &1 and Task Instance &2:
  
  &1 is the task name or identifier.
  &2 is the task instance or step number.
  Check the task definition in transaction PFTC or SWDD (Workflow Builder).
  
  
  
  Check the Task Implementation:
  
  If the task is a method, function module, or program, test it independently to see if it runs without errors.
  Debug the task execution if possible.
  
  
  
  Check Authorizations:
  
  Verify that the user or background job running the workflow has the necessary authorizations.
  Use transaction SU53 after reproducing the error to check for missing authorizations.
  
  
  
  Check System Logs:
  
  Use transaction SM21 (System Log) and ST22 (ABAP Runtime Errors) to find any system errors or dumps related to the failure.
  Look for short dumps that correspond to the time of the workflow failure.
  
  
  
  Check for Missing or Incorrect Container Elements:
  
  Verify that the workflow container has all required data elements for the task.
  Missing or incorrect container data can cause runtime failures.
  
  
  
  Check RFC Destinations (if applicable):
  
  If the task calls remote systems, verify RFC connections using SM59.
  Test the RFC connection and check for communication errors.
  
  
  
  Check for System Resource Issues:
  
  Monitor system memory, locks, and database performance.
  Resolve any system performance or resource bottlenecks.
  
  
  
  Apply SAP Notes:
  
  Search the SAP Support Portal for notes related to WRF_DISPRO117.
  Sometimes SAP provides patches or corrections for known issues causing this error.
  
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  SWI1 - Workflow Log
  SWI2_WORKITEM - Work Item Selection
  PFTC - Task Maintenance
  SWDD - Workflow Builder
  SM21 - System Log
  ST22 - ABAP Dump Analysis
  SM59 - RFC Destinations
  SU53 - Authorization Check
  
  
  
  SAP Notes:
  
  Search for notes with keywords like "WRF_DISPRO117", "workflow system failure", or the specific task name.
  
  
  
  Documentation:
  
  SAP Help Portal and Workflow Administration guides provide detailed information on workflow error handling.
  
  
  
  
  Summary
  WRF_DISPRO117 indicates a system failure during workflow task execution. The root cause can be a runtime error in the task, authorization issues, system resource problems, or configuration errors. To resolve, analyze the workflow log, check task implementation, verify authorizations, review system logs, and test related components. Applying relevant SAP Notes and debugging the task are key steps to fix the issue.