How To Fix WRF_DISPRO078 - Updating of the worklist failed

SAP Error Message - Details

• Message type: E = Error

• Message class: WRF_DISPRO -

• Message number: 078

• Message text: Updating of the worklist failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WRF_DISPRO078 - Updating of the worklist failed ?

  Certainly! Here's a detailed explanation regarding the SAP error message WRF_DISPRO078 - Updating of the worklist failed:
  
  Error Message:
  WRF_DISPRO078 - Updating of the worklist failed
  
  Cause:
  This error typically occurs in SAP Workflow when the system tries to update the worklist (the list of workflow tasks assigned to users) but fails. The failure can be due to several reasons, including but not limited to:
  
  
  Database Locking Issues:
  
  The worklist table or related tables might be locked by another process, causing update conflicts.
  
  
  Authorization Problems:
  
  The user or the workflow agent might lack the necessary authorizations to update the worklist.
  
  
  Inconsistent or Missing Data:
  
  The workflow container or task data might be inconsistent or missing mandatory fields required for updating the worklist.
  
  
  Technical Issues in Workflow Runtime:
  
  Problems in the workflow runtime environment, such as issues with the workflow engine or background jobs.
  
  
  Transport or System Copy Issues:
  
  If the workflow was transported or the system was copied, some workflow objects or customizing might be missing or inconsistent.
  
  
  SAP Kernel or Patch Level:
  
  Sometimes, bugs in specific SAP kernel or workflow component versions can cause this error.
  
  
  
  Solution:
  To resolve the WRF_DISPRO078 error, follow these steps:
  
  
  Check the Workflow Logs:
  
  Use transaction SWI1 (Workflow Log) or SWI2_FREQ (Work Item Selection) to identify the exact work item and workflow causing the problem.
  Analyze the workflow log for detailed error messages.
  
  
  
  Check for Database Locks:
  
  Use transaction SM12 to check for locks on workflow-related tables (e.g., SWWWIHEAD, SWWWIITEM).
  If locks exist and are stale, consider releasing them carefully.
  
  
  
  Verify Authorizations:
  
  Ensure that the user or agent has the necessary authorizations for workflow processing.
  Check roles and authorizations related to workflow (e.g., S_WF_WI*).
  
  
  
  Check Workflow Container and Task Data:
  
  Verify that all mandatory container elements are correctly filled.
  Use transaction SWDD (Workflow Builder) to inspect the workflow definition.
  
  
  
  Restart Workflow Runtime or Background Jobs:
  
  Sometimes restarting the workflow runtime or relevant background jobs (e.g., *SAP_BC_WF jobs**) can help.
  
  
  
  Apply SAP Notes:
  
  Search for relevant SAP Notes on the SAP Support Portal using the error message or symptom.
  For example, SAP Notes related to workflow runtime errors or specific patches.
  
  
  
  Check System Logs:
  
  Use transaction SM21 to check system logs for related errors.
  
  
  
  Debugging:
  
  If the problem persists, debugging the workflow runtime function modules related to worklist update (e.g., SWW_WI_UPDATE) might be necessary.
  
  
  
  
  Related Information:
  
  
  Transactions:
  
  SWI1 - Workflow Log
  SWI2_FREQ - Work Item Selection
  SWDD - Workflow Builder
  SM12 - Lock Entries
  SM21 - System Log
  ST22 - Dump Analysis (check for short dumps related to workflow)
  
  
  
  Tables:
  
  SWWWIHEAD - Work Item Header
  SWWWIITEM - Work Item Items
  SWWCONT - Workflow Container
  
  
  
  SAP Notes:
  
  Check SAP Notes by searching for "WRF_DISPRO078" or "worklist update failed".
  Example Notes (hypothetical, check SAP Support Portal for latest):
  
  Note 1234567 - Workflow worklist update error
  Note 7654321 - Authorization issues in workflow update
  
  
  
  
  
  Common Causes in SAP Workflow:
  
  Missing or incorrect workflow customizing
  Transport inconsistencies
  User master data issues (agents not correctly assigned)
  
  
  
  
  If you provide more context (e.g., when the error occurs, workflow type, system version), I can help narrow down the cause and solution further.