How To Fix WRF_DISPRO075 - Restart the transaction for the promotions that failed

SAP Error Message - Details

• Message type: E = Error

• Message class: WRF_DISPRO -

• Message number: 075

• Message text: Restart the transaction for the promotions that failed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WRF_DISPRO075 - Restart the transaction for the promotions that failed ?

  Certainly! Here's a detailed explanation regarding the SAP error message WRF_DISPRO075:
  
  SAP Error Message: WRF_DISPRO075
  Text: "Restart the transaction for the promotions that failed"
  
  Cause:
  This error typically occurs in the SAP Promotion Management or Trade Promotion Management (TPM) module during the processing of promotions or trade deals. The message indicates that certain promotions or promotion transactions have failed during processing (e.g., during simulation, release, or settlement), and the system requires you to restart or reprocess these transactions.
  Common causes include:
  
  Data inconsistencies in the promotion master data or related condition records.
  Locking issues or incomplete updates during the promotion processing.
  System or interface errors during batch jobs or background processing.
  Missing or incorrect configuration in the promotion setup.
  Authorization issues preventing the transaction from completing successfully.
  Technical errors such as dump or database errors during promotion processing.
  
  
  Solution:
  To resolve the error WRF_DISPRO075, follow these steps:
  
  
  Identify the Failed Promotions:
  
  Check the promotion IDs or transaction numbers that failed.
  Use transaction codes related to promotion processing (e.g., /SAPTRX/TPM_PROMO, /SAPTRX/TPM_MONITOR) to find the status of promotions.
  
  
  
  Analyze Logs and Dumps:
  
  Check the application log (SLG1) for detailed error messages related to the failed promotions.
  Review system dumps (ST22) if any occurred during the promotion processing.
  
  
  
  Check Data Consistency:
  
  Verify the master data for the promotions, including condition records, pricing, and related materials/customers.
  Ensure all required fields and configurations are correctly maintained.
  
  
  
  Unlock and Reset Locks:
  
  If locks are causing the failure, release them using transaction SM12.
  
  
  
  Restart the Transaction:
  
  Re-execute the promotion processing transaction or batch job for the failed promotions.
  This can be done via the promotion management UI or by re-running the relevant background job.
  
  
  
  Check Authorizations:
  
  Ensure the user executing the transaction has the necessary authorizations.
  
  
  
  Apply SAP Notes:
  
  Search for SAP Notes related to WRF_DISPRO075 or your specific promotion scenario.
  Apply any relevant patches or corrections.
  
  
  
  Contact SAP Support:
  
  If the issue persists, collect all logs and error details and raise a ticket with SAP Support.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  /SAPTRX/TPM_PROMO – Promotion Management
  /SAPTRX/TPM_MONITOR – Promotion Monitoring
  SLG1 – Application Log
  SM12 – Lock Entries
  ST22 – ABAP Runtime Errors
  
  
  
  Modules Involved:
  
  SAP Trade Promotion Management (TPM)
  SAP Pricing and Conditions
  SAP SD (Sales and Distribution)
  
  
  
  SAP Notes:
  
  Check SAP ONE Support Launchpad for notes related to WRF_DISPRO075 or promotion processing errors.
  
  
  
  
  If you provide more context (e.g., transaction where the error occurs, system version), I can help you with more specific troubleshooting steps or SAP Notes references.