How To Fix WRF_DISPRO024 - Enter a promotion

SAP Error Message - Details

• Message type: E = Error

• Message class: WRF_DISPRO -

• Message number: 024

• Message text: Enter a promotion

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WRF_DISPRO024 - Enter a promotion ?

  SAP Error Message:
  
  WRF_DISPRO024 - Enter a promotion
  
  Cause:
  This error occurs in SAP when a promotion is expected to be entered or selected in a pricing or sales document, but the system does not find any promotion specified. Typically, this happens in scenarios where the business process or configuration requires a promotion to be applied (e.g., in pricing procedures, condition records, or during sales order entry), but the user has not entered or selected any promotion.
  
  When does it occur?
  
  During sales order processing or billing when a promotion condition type is mandatory.
  When the system is configured to require a promotion for certain materials, customers, or sales areas.
  In scenarios involving SAP Promotion Management or SAP CRM where promotions are integrated with sales documents.
  When a custom validation or user exit enforces the entry of a promotion.
  
  
  Solution:
  
  
  Enter a Promotion:  
  
  In the sales order or billing document, enter the required promotion code or select the applicable promotion.
  Promotions can be entered in the relevant tab or field (e.g., in the sales order header or item conditions).
  
  
  
  Check Configuration:
  
  Verify if the pricing procedure or condition technique requires a promotion condition type.
  Check if the promotion is mandatory for the sales document type or customer/material combination.
  Review the promotion determination settings in transaction codes like PR00 (pricing), or promotion management settings.
  
  
  
  Check Master Data:
  
  Ensure that the promotion exists and is valid for the sales area, customer, and material.
  Confirm that the promotion is active and within the valid date range.
  
  
  
  Review User Exits or Enhancements:
  
  If custom code enforces promotion entry, verify the logic and ensure that the promotion is correctly passed or entered.
  
  
  
  Testing:
  
  Try entering a valid promotion and check if the error disappears.
  If no promotion is applicable, check if the business process or configuration can be adjusted to make promotion entry optional.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  VA01 / VA02 / VA03 – Sales order processing
  VKOA – Promotion management
  VK11 / VK12 – Condition records maintenance
  PR00 – Pricing procedure maintenance
  
  
  
  SAP Notes and Documentation:
  
  Check SAP Notes related to promotion management and pricing errors.
  Review SAP Help Portal documentation on Promotion Management and Pricing Procedures.
  
  
  
  Condition Types:
  
  Promotions are often handled via specific condition types (e.g., ZPR0, ZPR1).
  Ensure these condition types are correctly configured and assigned.
  
  
  
  
  Summary:
  The error WRF_DISPRO024 - Enter a promotion indicates that the system expects a promotion to be entered but none was provided. To resolve it, enter the required promotion in the sales document or adjust the configuration if the promotion is not mandatory. Verify promotion validity, pricing procedures, and any custom logic enforcing promotion entry.
  
  If you provide more context (e.g., transaction, module, or process step), I can help with more specific guidance.