How To Fix WRF_CHAR_VAL097 - Internal error while creating a characteristic value hierarchy

SAP Error Message - Details

• Message type: E = Error

• Message class: WRF_CHAR_VAL - Messages for Package WRF_CHARACTERISTIC_VALUE_GRP

• Message number: 097

• Message text: Internal error while creating a characteristic value hierarchy

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WRF_CHAR_VAL097 - Internal error while creating a characteristic value hierarchy ?

  SAP Error Message:
  
  WRF_CHAR_VAL097 – Internal error while creating a characteristic value hierarchy
  
  Cause
  This error typically occurs when there is an inconsistency or corruption in the characteristic value hierarchy data during creation or update. Possible causes include:
  
  Data inconsistencies in the characteristic values or hierarchy nodes (e.g., duplicate entries, missing parent-child links).
  Authorization issues preventing proper creation or update of hierarchy nodes.
  System or database inconsistencies such as locked entries or incomplete previous transactions.
  Incorrect or incomplete configuration of the characteristic or hierarchy.
  BAdI or user-exit implementations interfering with the hierarchy creation process.
  Transport or client copy issues causing missing or inconsistent customizing data.
  
  
  Solution
  
  
  Check the characteristic and hierarchy data:
  
  Verify that the characteristic values exist and are valid.
  Ensure the hierarchy nodes are correctly defined with proper parent-child relationships.
  Use transaction CT04 (Change Characteristic) and CT06 (Characteristic Values) to review data.
  
  
  
  Check for duplicate or inconsistent entries:
  
  Run consistency checks on the characteristic value hierarchy.
  Use standard SAP reports or tools to identify duplicates or missing links.
  
  
  
  Review authorizations:
  
  Ensure the user has the necessary authorizations to create or modify characteristic value hierarchies.
  
  
  
  Check for locks or incomplete transactions:
  
  Use transaction SM12 to check for locked entries related to the characteristic or hierarchy.
  If locks exist, investigate and release if appropriate.
  
  
  
  Debug or analyze the error:
  
  If you have development access, debug the function module or program where the error occurs to identify the exact cause.
  Check the short dump (ST22) if available for more details.
  
  
  
  Check for OSS Notes:
  
  Search SAP Support Portal for OSS Notes related to message WRF_CHAR_VAL097.
  Apply any relevant SAP Notes or patches.
  
  
  
  Recreate or repair the hierarchy:
  
  If the hierarchy is corrupted, consider deleting and recreating it carefully.
  Export and import the hierarchy if needed to fix inconsistencies.
  
  
  
  Check BAdIs or user-exits:
  
  Review any custom enhancements that might affect hierarchy creation.
  
  
  
  
  Related Information
  
  
  Transactions:
  
  CT04 – Change Characteristic
  CT06 – Characteristic Values
  CL20N – Display Class Hierarchy (if hierarchy is related to classes)
  SM12 – Lock Entries
  ST22 – ABAP Runtime Errors
  
  
  
  SAP Notes:
  
  Search for notes with keywords like "WRF_CHAR_VAL097", "characteristic value hierarchy error", or "internal error creating hierarchy".
  Example note numbers might vary depending on SAP version and component.
  
  
  
  SAP Modules:
  
  This error is common in SAP Variant Configuration (LO-VC) and Classification (CL) components.
  
  
  
  
  If the problem persists after these steps, consider raising a support ticket with SAP, providing detailed logs, screenshots, and system information.