How To Fix WRF_ART_DISCONT022 - Error saving the worklist

SAP Error Message - Details

• Message type: E = Error

• Message class: WRF_ART_DISCONT - Messages for Article Discontinuation: Fashion

• Message number: 022

• Message text: Error saving the worklist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WRF_ART_DISCONT022 - Error saving the worklist ?

  SAP Error Message:
  
  WRF_ART_DISCONT022 - Error saving the worklist
  
  Cause
  The error message WRF_ART_DISCONT022 typically occurs in SAP Workflow or related modules when there is an issue saving or updating a worklist (a list of tasks or workflow items assigned to a user or role). The root causes can include:
  
  Authorization issues: The user does not have sufficient permissions to save or modify the worklist.
  Data inconsistencies: The worklist data being saved contains invalid or inconsistent entries.
  Locking conflicts: The worklist or related objects are locked by another user or process.
  System or database errors: Underlying system problems such as database inconsistencies or transport errors.
  Configuration issues: Incorrect or incomplete workflow or worklist configuration.
  Custom code or enhancements: Custom developments or user exits that interfere with the standard saving process.
  
  
  Solution
  To resolve the WRF_ART_DISCONT022 error, consider the following steps:
  
  
  Check Authorizations:
  
  Verify that the user has the necessary authorizations to save or modify the worklist.
  Use transaction SU53 immediately after the error to check for missing authorizations.
  Ensure roles and profiles assigned to the user include workflow-related permissions.
  
  
  
  Analyze Worklist Data:
  
  Review the data being saved for inconsistencies or invalid entries.
  Check if any mandatory fields are missing or contain incorrect values.
  
  
  
  Check for Locks:
  
  Use transaction SM12 to check for locks on the worklist or related objects.
  If locks exist, determine if they are stale and can be released.
  
  
  
  Review Workflow Configuration:
  
  Verify the workflow and worklist configuration in transactions like PFTC (Task Maintenance) and SWDD (Workflow Builder).
  Ensure that the worklist is properly defined and linked to the correct tasks and agents.
  
  
  
  Check System Logs:
  
  Use transaction SM21 to check system logs for related errors.
  Review short dumps in ST22 for any runtime errors related to the worklist saving process.
  
  
  
  Debug or Review Custom Code:
  
  If custom enhancements or user exits are involved, debug the saving process to identify issues.
  Temporarily disable custom code to see if the error persists.
  
  
  
  Apply SAP Notes:
  
  Search the SAP Support Portal for notes related to WRF_ART_DISCONT022.
  Apply any relevant patches or corrections provided by SAP.
  
  
  
  Database Consistency:
  
  Run database consistency checks if database errors are suspected.
  Coordinate with BASIS team for database health checks.
  
  
  
  
  Related Information
  
  
  Transactions:
  
  SWI1 - Work Item Selection
  SWIA - Work Item Administration
  SWDD - Workflow Builder
  PFTC - Task Maintenance
  SU53 - Authorization Check
  SM12 - Lock Entries
  ST22 - ABAP Runtime Errors
  SM21 - System Log
  
  
  
  SAP Notes:
  
  Search SAP ONE Support Launchpad with the error message or code for specific notes.
  Example keywords: WRF_ART_DISCONT022, worklist saving error, workflow error.
  
  
  
  Documentation:
  
  SAP Help Portal for Workflow and Worklist management.
  SAP Community forums for similar issues and solutions.
  
  
  
  
  If the problem persists after these steps, consider raising a support ticket with SAP, providing detailed logs, screenshots, and steps to reproduce the error.