How To Fix WRF_APC289 - Internal error updating purchase order quantities

SAP Error Message - Details

• Message type: E = Error

• Message class: WRF_APC - Messages for Operational Assortment Planning and Control

• Message number: 289

• Message text: Internal error updating purchase order quantities

Self-Explanatory Message

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• What is the cause and solution for SAP error message WRF_APC289 - Internal error updating purchase order quantities ?

  SAP Error Message:
  
  WRF_APC289 - Internal error updating purchase order quantities
  
  Cause
  This error typically occurs during the update of purchase order (PO) quantities in the Advanced Planning and Optimization (APO) system or during integration between SAP ERP and APO (e.g., via CIF - Core Interface). The root causes can include:
  
  Data inconsistencies between the ERP system and APO, such as mismatched or incomplete purchase order data.
  Locking issues on the purchase order or related master data, preventing updates.
  Authorization problems where the user or background job lacks sufficient permissions to update PO quantities.
  Custom enhancements or user exits that interfere with the standard update process.
  Technical issues such as buffer inconsistencies, missing or incorrect configuration in APO or ERP integration settings.
  Incorrect or missing CIF integration model settings, causing incomplete or incorrect data transfer.
  BAPI or IDoc errors during the update process.
  
  
  Solution
  To resolve the WRF_APC289 error, follow these steps:
  
  
  Check the Detailed Error Log:
  
  Use transaction SM13 (Update Requests) to check for update failures.
  Use ST22 to check for any short dumps related to the error.
  Review application logs via SLG1 for detailed messages.
  
  
  
  Verify Data Consistency:
  
  Ensure that the purchase order exists and is not locked or blocked.
  Check that the PO quantities in ERP and APO are consistent.
  Run consistency checks for CIF integration models (transaction CIF or /SAPAPO/CIF_COCKPIT).
  
  
  
  Check Authorizations:
  
  Verify that the user or background job has the necessary authorizations to update purchase orders.
  
  
  
  Review Custom Code:
  
  If there are any user exits, BADIs, or enhancements related to PO updates, debug or temporarily disable them to isolate the issue.
  
  
  
  Reinitialize or Rebuild CIF Integration:
  
  Rebuild the integration model if necessary.
  Re-initialize the CIF transfer for the affected materials or POs.
  
  
  
  Apply SAP Notes:
  
  Search for relevant SAP Notes using the error message or symptom keywords.
  For example, SAP Notes related to CIF integration errors or APO purchase order update issues.
  
  
  
  Technical Checks:
  
  Check for any database locks or inconsistencies.
  Ensure that the APO system is properly connected and synchronized with ERP.
  
  
  
  
  Related Information
  
  
  Transactions:
  
  ME22N - Change Purchase Order
  SM13 - Update Requests
  ST22 - ABAP Runtime Errors
  SLG1 - Application Log
  /SAPAPO/CIF_COCKPIT - CIF Integration Cockpit
  
  
  
  Modules Involved:
  
  MM (Materials Management)
  APO (Advanced Planning and Optimization)
  CIF (Core Interface)
  
  
  
  Common SAP Notes:
  
  Check SAP Support Portal for notes related to WRF_APC289 or CIF PO update errors.
  Example note numbers may vary depending on SAP version and patch level.
  
  
  
  
  If the problem persists after these steps, consider raising a support ticket with SAP, providing detailed logs and system information for further analysis.