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How To Fix WR_POWL004 - Time determination for the actual date failed.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WR_POWL - Message Class for Retail Power Lists UI communication

  • Message number: 004

  • Message text: Time determination for the actual date failed.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WR_POWL004 - Time determination for the actual date failed. ?

    The SAP error message WR_POWL004: Time determination for the actual date failed typically occurs in the context of SAP Workflow or POWL (Personal Object Worklist) when the system is unable to determine or calculate the current date/time for processing or filtering work items.


    Cause

    • Time zone or system time settings issue: The system cannot determine the current date/time due to incorrect or missing time zone settings.
    • Missing or incorrect configuration in time determination: The function module or method responsible for fetching the current date/time fails or returns an error.
    • Authorization or system environment problem: The user or system process does not have the necessary permissions or environment to access system time.
    • System clock or calendar inconsistency: The system clock might be out of sync or the calendar settings are corrupted.
    • Custom code or enhancement issues: If there are custom enhancements or user exits related to time determination, they might be causing the failure.

    Solution

    1. Check system time and time zone settings:

      • Verify the system time on the application server (OS level).
      • Check the time zone settings in SAP system parameters (transaction RZ10 or RZ11).
      • Ensure the user’s time zone is correctly set in SU01 (User Maintenance).
    2. Check the function module or method used for time determination:

      • Identify the function module or method that is called when the error occurs.
      • Test the function module (e.g., GET_TIME or similar) in SE37 to ensure it returns the current date/time correctly.
    3. Review authorization and environment:

      • Ensure the user or background job has the necessary authorizations.
      • Check if the error occurs in a specific client or user context.
    4. Check for OSS Notes and SAP Support:

      • Search for OSS Notes related to WR_POWL004.
      • For example, SAP Note 1689270 or others might provide patches or corrections.
    5. Debug the workflow or POWL query:

      • If the error occurs in a workflow or POWL query, debug the process to see where the time determination fails.
      • Check if any custom code is involved and verify its correctness.
    6. System synchronization:

      • Synchronize the system clock with a reliable time source (NTP server).
      • Check for any inconsistencies in calendar or date settings.

    Related Information

    • POWL (Personal Object Worklist): A framework in SAP that provides a unified view of work items from different applications.
    • Workflow time determination: Workflows often rely on system date/time for deadlines, triggers, and conditions.
    • Transaction codes:
      • POWL - Personal Object Worklist
      • SWI1 - Workflow log
      • SU01 - User maintenance (check time zone)
      • RZ10 / RZ11 - Profile parameters and system parameters
    • Common function modules for time:
      • GET_TIME
      • GET_TIME_STAMP
      • GET_SYSTEM_TIME
    • SAP Notes and Support: Always check the SAP Service Marketplace or SAP ONE Support Launchpad for the latest notes.

    If you provide more context (e.g., when exactly the error occurs, transaction or process involved), I can help narrow down the cause and solution further.

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