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How To Fix WR116 - Retail value partially updated (document &1)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WR - Messages for Revaluation at Retail

  • Message number: 116

  • Message text: Retail value partially updated (document &1)

  • Show details Hide details
  • What causes this issue?

    The stock values at retail and, in the case of a revaluation that does
    not affect margins, the stock values at cost were only updated for
    those materials that are kept in stock on a material basis.
    An error occurred when the stock values of the value-only materials
    were updated.
    &system_response&
    No material documents were created for the value-only materials and no
    retail values or cost values were updated.

    How to fix this error?

    Check your entries for the entered materials that are kept in stock on
    a value-only material.
    The error may be caused, for example, because the retail valie of a
    value-only material you entered has become negative as a result of a
    revaluation at retail.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WR116 - Retail value partially updated (document &1) ?

    SAP Error Message:
    WR116 - Retail value partially updated (document &1)


    Cause:

    This error occurs in SAP Retail when a document (such as a sales document, invoice, or goods movement) has been partially updated with retail values, but the update process could not complete fully. This partial update can happen due to inconsistencies or interruptions during the update of retail pricing or value fields in the document.

    Common causes include:

    • Incomplete or inconsistent pricing master data.
    • Interruptions or errors during the update of retail values in the document.
    • Issues with the retail pricing procedure or condition records.
    • Problems in the integration between retail and financial postings.
    • Custom enhancements or user exits that interfere with the update process.

    Solution:

    1. Check Document Status:

      • Verify the status of the document &1 mentioned in the error message.
      • Use transaction codes like VA03 (Display Sales Order), VF03 (Display Billing Document), or relevant transaction depending on the document type.
    2. Review Pricing and Condition Records:

      • Ensure that all pricing conditions relevant to the document are correctly maintained and active.
      • Check for missing or inconsistent condition records that might cause partial updates.
    3. Reprocess the Document:

      • If possible, reverse or cancel the document and recreate it to ensure a full update.
      • Alternatively, try to re-run the update or posting process.
    4. Check for Custom Code or User Exits:

      • Review any custom enhancements or user exits that might affect retail value updates.
      • Debug or analyze the update process to identify where it stops.
    5. Run Retail-Specific Reports or Programs:

      • Use retail-specific tools or reports to check the consistency of retail values.
      • For example, run consistency checks or update programs related to retail pricing.
    6. Consult SAP Notes:

      • Search for SAP Notes related to message WR116 for any known bugs or patches.
      • Apply relevant SAP Notes if available.
    7. Technical Analysis:

      • Check application logs (transaction SLG1) for detailed error messages.
      • Debug the update process if necessary.

    Related Information:

    • Message Class: WR (Retail)
    • Module: SAP Retail (IS-Retail)
    • Typical Transactions Involved: Sales documents, billing documents, goods movements in retail.
    • SAP Notes: Check SAP Service Marketplace or SAP ONE Support Launchpad for notes related to WR116.
    • Documentation: SAP Retail Pricing and Document Processing guides.

    If the problem persists after these steps, consider raising a support ticket with SAP, providing the document number and detailed logs for further analysis.

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