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How To Fix WR020 - No retail revaluation doc. with status "count" exists for &1 &2 &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WR - Messages for Revaluation at Retail

  • Message number: 020

  • Message text: No retail revaluation doc. with status "count" exists for &1 &2 &3

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Smart SAP Assistant

  • What is the cause and solution for SAP error message WR020 - No retail revaluation doc. with status "count" exists for &1 &2 &3 ?

    Certainly! Here's a detailed explanation for the SAP error message:


    SAP Error Message:

    WR020 No retail revaluation doc. with status "count" exists for &1 &2 &3


    Meaning / Cause:

    This error occurs in SAP Retail when the system tries to process a retail revaluation document but cannot find any revaluation document with the status "count" for the specified parameters (usually store, article, and date or document number represented by &1, &2, &3).

    In SAP Retail, retail revaluation documents are created during inventory counting and price revaluation processes. The status "count" indicates that the document is in a counted state but not yet posted or finalized.

    The error typically means:

    • The system expects a retail revaluation document with status "count" for the given store, article, and date/document, but none exists.
    • The document might have been posted already, deleted, or never created.
    • There might be a mismatch in the parameters or the document status.

    When does it occur?

    • During retail price revaluation or inventory counting processes.
    • When trying to post or process a retail revaluation document.
    • When the system checks for the existence of a document in status "count" but cannot find it.

    Possible Causes:

    1. The retail revaluation document was not created or saved properly.
    2. The document was already posted or deleted.
    3. Incorrect parameters (store, article, date) are being used.
    4. Data inconsistencies or missing data in the retail revaluation tables.
    5. Custom code or user exit might be filtering or changing the document status unexpectedly.

    Solution / How to fix:

    1. Verify Document Existence:

      • Check if the retail revaluation document exists in the system with status "count".
      • Use transaction codes like WRMASS (Mass Revaluation), WRMST (Retail Revaluation Document Display), or relevant reports to find the document.
    2. Check Document Status:

      • Confirm the status of the document. If it is already posted, you cannot process it again.
      • If the document is missing, you may need to recreate it.
    3. Recreate the Document:

      • If the document does not exist, recreate the retail revaluation document for the given store/article/date.
      • Use the standard SAP process for retail price revaluation or inventory counting.
    4. Check Parameters:

      • Ensure that the parameters passed to the process (store, article, date) are correct.
      • Validate the input data in the program or transaction triggering the error.
    5. Check for Data Consistency:

      • Run consistency checks on retail revaluation tables (e.g., WRTV, WRTVSTAT).
      • If inconsistencies are found, consult SAP support or apply relevant SAP Notes.
    6. Debug / Analyze Custom Code:

      • If custom enhancements or user exits are involved, debug to check if the document status is being altered or filtered incorrectly.
    7. SAP Notes / Support:

      • Search for SAP Notes related to message WR020 for any known bugs or patches.
      • If unresolved, raise a support ticket with SAP including detailed logs and screenshots.

    Related Information:

    • Message Class: WR (Retail)
    • Transaction Codes:
      • WRMASS - Mass Revaluation
      • WRMST - Display Retail Revaluation Document
      • WRTV - Retail Revaluation Document Table
    • Tables:
      • WRTV - Retail Revaluation Document Header
      • WRTVSTAT - Retail Revaluation Document Status
    • Process Context:
      • Retail Price Revaluation
      • Inventory Counting and Revaluation
    • SAP Notes: Check SAP Service Marketplace for notes related to WR020.

    If you provide the exact transaction or process where this error occurs, I can help with more specific steps.


    Summary:
    The error WR020 indicates that the system cannot find a retail revaluation document with status "count" for the given parameters. Verify the document's existence and status, correct parameters, and recreate the document if necessary. Check for data consistency and custom code impacts.


    Let me know if you need help with specific transaction steps or debugging!

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