How To Fix WPS01007 - Unexpected error occured - contact your system administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: WPS01 - Revision Planning - Task List Hierarchy

• Message number: 007

• Message text: Unexpected error occured - contact your system administrator

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WPS01007 - Unexpected error occured - contact your system administrator ?

  SAP Error Message:
  
  WPS01007 Unexpected error occurred - contact your system administrator
  
  Cause:
  The error message WPS01007 typically occurs in SAP Workflow or related components when an unexpected runtime error or exception happens that the system cannot handle gracefully. This is a generic error indicating that something went wrong internally, but the exact cause is not directly specified by the message.
  Common causes include:
  
  Authorization issues: The user or workflow agent lacks necessary permissions.
  Configuration errors: Missing or incorrect workflow/customizing settings.
  Data inconsistencies: Workflow container or task data is incomplete or corrupted.
  System or interface errors: Problems in communication with external systems or RFC calls.
  Bugs or runtime exceptions: Unhandled exceptions in custom code or standard SAP workflow logic.
  Transport or patch inconsistencies: Missing notes or inconsistent system states.
  
  
  Solution / Troubleshooting Steps:
  
  
  Check the Detailed Error Log:
  
  Use transaction ST22 (ABAP Dump Analysis) to check for any short dumps related to the error.
  Use transaction SM21 (System Log) to find system messages around the time the error occurred.
  Check workflow logs in SWI1 or SWI2_FREQ for detailed workflow error messages.
  
  
  
  Analyze Workflow Logs:
  
  Go to transaction SWI1 or SWI2_FREQ and look for the workflow instance that caused the error.
  Check the container and task details for missing or incorrect data.
  Look for any error messages or status codes in the workflow steps.
  
  
  
  Check Authorizations:
  
  Verify that the user or workflow agent has the required authorizations.
  Use transaction SU53 immediately after the error to check for authorization failures.
  
  
  
  Review Custom Code:
  
  If the workflow involves custom function modules, methods, or user-exits, debug or review the code for unhandled exceptions.
  Check if recent changes or transports introduced errors.
  
  
  
  Check System Notes and Patches:
  
  Search SAP Support Portal for OSS notes related to WPS01007 or the specific workflow/task involved.
  Apply relevant SAP Notes or patches if available.
  
  
  
  Test Workflow Steps Individually:
  
  Isolate the step causing the error by testing workflow tasks or methods individually.
  Use transaction SWUS to test workflow tasks.
  
  
  
  Consult Basis Team:
  
  If the error relates to system or interface issues, involve the Basis team to check system health, RFC connections, and system parameters.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWI1 - Workflow Log
  SWI2_FREQ - Workflow Log for Frequent Tasks
  ST22 - ABAP Dump Analysis
  SM21 - System Log
  SU53 - Authorization Check
  SWUS - Test Workflow Task
  
  
  
  SAP Notes:
  
  Search SAP ONE Support Launchpad for notes referencing WPS01007.
  Example note keywords: "WPS01007", "workflow unexpected error", "workflow runtime error".
  
  
  
  SAP Help and Community:
  
  SAP Community forums often have discussions on similar workflow errors.
  SAP Help Portal for Workflow troubleshooting guides.
  
  
  
  
  Summary:
  WPS01007 is a generic unexpected error in SAP Workflow. To resolve it, analyze detailed logs and dumps, verify authorizations, check workflow configuration and data, review custom code, and apply relevant SAP Notes. If needed, involve SAP Basis and developers for deeper analysis.
  
  If you provide more context (e.g., when the error occurs, workflow type, recent changes), I can help narrow down the cause and solution further.