How To Fix WPRO_XI_PROXY222 - Offer ID &1 assigned to multiple bonus buys

SAP Error Message - Details

• Message type: E = Error

• Message class: WPRO_XI_PROXY - Messages Service Processing Retail Event

• Message number: 222

• Message text: Offer ID &1 assigned to multiple bonus buys

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WPRO_XI_PROXY222 - Offer ID &1 assigned to multiple bonus buys ?

  SAP Error Message:
  
  WPRO_XI_PROXY222 Offer ID &1 assigned to multiple bonus buys
  
  Cause:
  This error occurs in SAP Marketing or SAP Hybris Marketing when an Offer ID is assigned to more than one Bonus Buy within a campaign or promotion setup. In other words, the same Offer ID is linked multiple times to different bonus buy entries, which is not allowed because each Offer ID should uniquely correspond to a single bonus buy to avoid conflicts in campaign execution and reward assignment.
  
  Explanation:
  
  Offer ID: A unique identifier for an offer or promotion.
  Bonus Buy: A type of promotion where customers get additional benefits (e.g., discounts, free products) when purchasing certain items.
  The system expects a one-to-one relationship between an Offer ID and a Bonus Buy.
  Assigning the same Offer ID to multiple bonus buys causes ambiguity in processing the promotion logic.
  
  
  Solution:
  
  
  Check the Campaign or Promotion Setup:
  
  Go to the campaign or promotion configuration where the Offer ID is used.
  Identify all bonus buys linked to the Offer ID mentioned in the error message.
  
  
  
  Correct the Assignment:
  
  Ensure that each Offer ID is assigned to only one bonus buy.
  If multiple bonus buys are needed, create separate Offer IDs for each bonus buy.
  
  
  
  Data Cleanup:
  
  Remove duplicate assignments of the Offer ID.
  Validate the campaign data to ensure consistency.
  
  
  
  Reprocess or Reactivate the Campaign:
  
  After corrections, reprocess the campaign or promotion.
  Test to confirm that the error no longer occurs.
  
  
  
  
  Related Information:
  
  This error is common in SAP Marketing Cloud or SAP Hybris Marketing when managing complex promotions.
  It helps maintain data integrity and ensures that the promotional logic executes correctly.
  If you are using SAP CRM or SAP ERP with integrated marketing modules, similar validation rules apply.
  Always follow SAP best practices for campaign and offer management to avoid such conflicts.
  Refer to SAP Notes or SAP Help Portal for specific versions if the problem persists.
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Error
  Offer ID assigned to multiple bonus buys
  
  
  Cause
  Duplicate assignment of the same Offer ID to multiple bonus buys
  
  
  Solution
  Assign each Offer ID to only one bonus buy; create separate Offer IDs if needed
  
  
  Impact
  Prevents ambiguous promotion processing
  
  
  Where to Check
  Campaign or promotion setup in SAP Marketing
  
  
  
  
  If you need further assistance, please provide details about the SAP system version and the context in which the error occurs.