How To Fix WPRO_XI_PROXY103 - Retail event &1 deleted completely

SAP Error Message - Details

• Message type: E = Error

• Message class: WPRO_XI_PROXY - Messages Service Processing Retail Event

• Message number: 103

• Message text: Retail event &1 deleted completely

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WPRO_XI_PROXY103 - Retail event &1 deleted completely ?

  The SAP error message WPRO_XI_PROXY103: Retail event &1 deleted completely typically occurs in the context of SAP Retail and SAP PI/PO (Process Integration/Process Orchestration) or SAP XI (Exchange Infrastructure) when a retail event message that was expected to be processed or forwarded has been deleted from the system.
  
  Cause
  
  The message refers to a retail event (such as a sales transaction, inventory update, or other retail-related event) that was completely deleted from the SAP system.
  This usually happens when the message processing fails and the message is either manually or automatically deleted from the message queue or message monitoring.
  The deletion could be due to:
  
  Manual deletion by an administrator or user.
  Automatic cleanup jobs or message retention policies.
  Message processing errors that lead to message removal.
  
  
  The system logs this message to indicate that the event is no longer available for processing or reprocessing.
  
  
  Solution
  
  
  Check Message Monitoring:
  
  Go to the SAP PI/PO or SAP XI message monitoring tool.
  Verify if the retail event message is still available or if it has been deleted.
  If deleted, check the reason for deletion (manual or automatic).
  
  
  
  Review Message Processing Logs:
  
  Look into the processing logs to identify why the message was deleted.
  Check for errors or exceptions during message processing.
  
  
  
  Restore or Reprocess the Event:
  
  If the event is critical and was deleted unintentionally, try to restore it from backups or source systems.
  If possible, resend the retail event from the source system (e.g., POS system, Retail Store Backend).
  
  
  
  Adjust Message Retention Settings:
  
  Review and adjust message retention and cleanup jobs to prevent premature deletion.
  Ensure that messages are retained long enough for processing and troubleshooting.
  
  
  
  Check Authorizations:
  
  Verify that users or jobs deleting messages have appropriate authorizations and that deletions are controlled.
  
  
  
  Preventive Measures:
  
  Implement monitoring alerts for message deletions.
  Train users on proper message handling.
  Regularly review and optimize message processing and cleanup configurations.
  
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  /SAPPO/MSGMON - Message Monitoring in SAP Retail.
  SXMB_MONI - SAP PI/PO Message Monitoring.
  WE02 / WE05 - IDoc monitoring (if retail events are IDoc-based).
  
  
  
  SAP Notes:
  
  Check SAP Notes related to message deletion and retail event processing for your specific SAP Retail and PI/PO versions.
  
  
  
  Documentation:
  
  SAP Retail Integration Guide.
  SAP PI/PO Message Monitoring and Error Handling documentation.
  
  
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Cause
  Retail event message deleted completely from the system (manual or automatic deletion).
  
  
  Effect
  Message no longer available for processing or reprocessing.
  
  
  Solution
  Investigate deletion cause, restore or resend event, adjust retention settings.
  
  
  Tools
  SAP PI/PO Message Monitoring, SAP Retail Message Monitoring, IDoc monitoring transactions.
  
  
  
  
  If you provide more context (e.g., system version, scenario details), I can help tailor the solution further.