How To Fix WPRO_XI_PROXY026 - Offer ID &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: WPRO_XI_PROXY - Messages Service Processing Retail Event

• Message number: 026

• Message text: Offer ID &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WPRO_XI_PROXY026 - Offer ID &1 does not exist ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WPRO_XI_PROXY026 Offer ID &1 does not exist
  
  Cause:
  This error occurs when the SAP system tries to process or reference an Offer ID that does not exist in the system. The Offer ID is typically a key identifier used in scenarios involving SAP CRM, SAP Marketing, or SAP Sales and Distribution modules where offers or campaigns are managed.
  Common causes include:  
  
  The Offer ID was never created or maintained in the system.  
  The Offer ID was deleted or archived.  
  There is a mismatch or typo in the Offer ID being passed from an external system or interface (e.g., XI/PI/PO proxy communication).  
  The integration scenario (e.g., between SAP CRM and SAP ERP or middleware) is trying to access an Offer ID that is not yet replicated or synchronized.
  
  
  Solution:
  
  
  Verify the Offer ID:  
  
  Check if the Offer ID exists in the relevant SAP system (e.g., SAP CRM or Marketing).  
  Use transaction codes like CRMD_ORDER or relevant offer management transactions to search for the Offer ID.
  
  
  
  Check Data Replication:  
  
  If the Offer ID is supposed to be replicated from another system, verify the replication status.  
  Use tools like SLG1 (Application Log) or middleware monitoring (e.g., SAP PI/PO) to check if the Offer ID replication failed.
  
  
  
  Correct the Input Data:  
  
  If the Offer ID is coming from an external system or interface, ensure the correct Offer ID is being sent.  
  Validate the mapping and transformation in the middleware or interface layer.
  
  
  
  Recreate or Restore the Offer ID:  
  
  If the Offer ID was deleted accidentally, recreate it or restore it from backup if possible.
  
  
  
  Check Authorization:  
  
  Ensure the user or system processing the Offer ID has the necessary authorizations to access the offer data.
  
  
  
  Debugging and Logs:  
  
  Check the detailed error logs in transaction SLG1 or the application log related to the proxy or offer processing.  
  Debug the proxy or BAPI call to see where the Offer ID validation fails.
  
  
  
  
  Related Information:
  
  Module: SAP CRM, SAP Marketing, SAP Sales and Distribution (SD)  
  Integration: Often seen in scenarios involving SAP XI/PI/PO proxy communication or middleware integration.  
  Transactions to check:  
  
  CRMD_ORDER (to check offers and sales documents)  
  SLG1 (Application log)  
  Middleware monitoring tools (SAP PI/PO)  
  
  
  Notes and KBAs:  
  
  Check SAP Notes related to offer replication and proxy errors.  
  Search SAP Support Portal for message WPRO_XI_PROXY026 for any specific patches or known issues.
  
  
  
  
  If you provide more context (e.g., which module or scenario you are working on), I can help tailor the solution further.