How To Fix WPPERS102 - No settings found for user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: WPPERS - Personalization for Web Applications

• Message number: 102

• Message text: No settings found for user &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WPPERS102 - No settings found for user &1 ?

  Certainly! Here's detailed information about the SAP error message WPPERS102 No settings found for user &1:
  
  Error Message
  WPPERS102 No settings found for user &1
  
  Cause
  This error occurs when the SAP system cannot find the required personalization or user-specific settings for the user ID specified (represented by &1). Typically, this happens in the context of SAP Workflow or SAP Business Workplace (SBWP) when the system tries to retrieve user-specific settings such as inbox configuration, display preferences, or other personalization data, but none exist for the user.
  Common scenarios include:
  
  The user has never logged into the SAP Business Workplace (SBWP) or has never personalized their inbox.
  The user’s settings have been deleted or corrupted.
  The user is new and the initial settings have not been created yet.
  The user master record is incomplete or missing relevant parameters.
  
  
  Solution
  To resolve this error, you can try the following steps:
  
  
  Log into SAP Business Workplace (SBWP):
  
  Have the user log into transaction SBWP at least once. This action usually triggers the creation of default inbox settings and personalization data.
  
  
  Reset or Recreate User Settings:
  
  Use transaction S_BCE_68001432 (if available) to reset the user’s inbox settings.
  Alternatively, delete the user’s personalization data and let the system recreate it upon next login.
  
  
  
  Check User Master Record:
  
  Verify that the user master record (transaction SU01) is complete and active.
  Ensure the user has the necessary authorizations and roles assigned to access the Business Workplace.
  
  
  
  Use Report to Initialize Settings:
  
  Run report RSWPPERS_INIT to initialize or recreate the personalization settings for the user.
  
  
  
  Check for OSS Notes:
  
  Sometimes, SAP releases OSS Notes related to this error. Check the SAP Support Portal for any relevant notes that might address bugs or provide patches.
  
  
  
  
  Related Information
  
  Transaction SBWP: SAP Business Workplace, where users manage their workflow inbox.
  User Personalization Data: Stored in tables such as SWWUSERWI or related workflow tables.
  SAP Workflow: This error often appears in workflow scenarios when the system tries to display or process user inbox items.
  OSS Notes: Search for notes related to WPPERS102 or workflow inbox personalization issues.
  Authorization: Ensure the user has the necessary workflow and inbox authorizations.
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Error
  WPPERS102 No settings found for user &1
  
  
  Cause
  Missing or corrupted user personalization/inbox settings
  
  
  Solution
  User logs into SBWP; reset or recreate settings; run RSWPPERS_INIT; check user master record and authorizations
  
  
  Related
  SAP Workflow, SBWP, user personalization tables, OSS Notes
  
  
  
  
  If you need further assistance, please provide the context in which the error occurs (e.g., during workflow processing, inbox access, etc.) and the SAP system version.