How To Fix WPOSP_ADD_CUST000 - Retail-specific site master data for &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: WPOSP_ADD_CUST - Customizing-Related Messages for Package WPOS_PIPE_ADD

• Message number: 000

• Message text: Retail-specific site master data for &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WPOSP_ADD_CUST000 - Retail-specific site master data for &1 does not exist ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WPOSP_ADD_CUST000: Retail-specific site master data for &1 does not exist
  
  Cause:
  This warning message occurs in SAP Retail when the system tries to access or process retail-specific site master data (such as a store or sales site) for a particular site, but the corresponding retail-specific data record does not exist in the system.
  
  The placeholder &1 is replaced by the site number or site ID.
  The site master data exists in the general site master (transaction BP or WPOS), but the retail-specific extension (which contains retail-relevant fields like store type, POS data, etc.) is missing.
  This typically happens during POS (Point of Sale) related processes, sales order processing, or data replication where retail-specific site data is mandatory.
  
  
  Explanation:
  In SAP Retail, the site master data is split into:
  
  General site master data (basic site info)
  Retail-specific site master data (additional retail attributes)
  
  The retail-specific data is stored in tables like WPOS and related retail tables. If this retail-specific data is missing, the system cannot proceed with retail processes that require this information.
  
  Solution:
  
  
  Check if the retail-specific site master data exists:
  
  Use transaction WPOS to display or maintain retail-specific site master data.
  Enter the site number mentioned in the error message.
  If the site does not exist, you need to create it.
  
  
  
  Create or maintain retail-specific site master data:
  
  In transaction WPOS, create the retail-specific site master record for the site.
  Fill in all mandatory retail fields such as site type, POS data, address, etc.
  Save the data.
  
  
  
  Verify integration and replication:
  
  If the site master data is maintained in a central system and replicated to other systems (e.g., from ECC to Retail POS system), check the replication process.
  Ensure that the retail-specific site data is correctly replicated.
  Use transactions like BD87 or check ALE/IDoc processing if replication is involved.
  
  
  
  Check authorization and consistency:
  
  Ensure the user has authorization to maintain retail site master data.
  Run consistency checks if available.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  WPOS – Maintain Retail Site Master Data
  BP – Business Partner (general site master data)
  BD87 – IDoc reprocessing (for replication issues)
  WPOSP – POS Site Master Data (sometimes used in POS context)
  
  
  
  Tables:
  
  WPOS – Retail site master data
  TVPOS – Site types
  WPOSP – POS site master data
  
  
  
  Notes and Documentation:
  
  SAP Retail Master Data guides
  SAP OSS Notes related to site master data replication and POS integration
  
  
  
  
  Summary:
  The error WPOSP_ADD_CUST000 indicates missing retail-specific site master data for a given site. To resolve it, create or maintain the retail-specific site master record in transaction WPOS and ensure proper replication and integration if applicable.
  
  If you need further assistance or step-by-step guidance on creating the retail site master data, feel free to ask!