How To Fix WPM_MSG_OFR_PRM_INTG143 - Packaged offer cannot have a transaction discount

SAP Error Message - Details

• Message type: E = Error

• Message class: WPM_MSG_OFR_PRM_INTG - Offer promotion integration messages

• Message number: 143

• Message text: Packaged offer cannot have a transaction discount

Self-Explanatory Message

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• What is the cause and solution for SAP error message WPM_MSG_OFR_PRM_INTG143 - Packaged offer cannot have a transaction discount ?

  SAP Error Message:
  
  WPM_MSG_OFR_PRM_INTG143: Packaged offer cannot have a transaction discount
  
  Cause:
  This error occurs when you try to assign a transaction discount to a packaged offer in SAP's Pricing and Promotions module (often in SAP CRM or SAP Hybris Marketing). According to SAP standard logic, packaged offers (which bundle multiple products or services into a single offer) are not allowed to have transaction-level discounts applied to them.
  
  Packaged Offer: A special type of offer that groups multiple products or services.
  Transaction Discount: A discount applied at the transaction level, affecting the entire sales document or order.
  
  The system enforces this restriction because transaction discounts and packaged offers have conflicting pricing logic and cannot be combined.
  
  Solution:
  To resolve this error, you need to ensure that transaction discounts are not assigned to packaged offers. Here are some approaches:
  
  
  Remove Transaction Discount from Packaged Offer:
  
  Review the pricing procedure or discount configuration.
  Ensure that transaction discounts are not applied to the packaged offer item category or offer type.
  
  
  
  Adjust Offer Configuration:
  
  If you need discounts on the packaged offer, consider using item-level discounts or offer-specific discounts instead of transaction discounts.
  Modify the promotion or pricing condition records to exclude transaction discounts for packaged offers.
  
  
  
  Check Pricing Procedure and Condition Exclusion:
  
  Verify the pricing procedure steps and condition exclusion rules.
  Exclude transaction discount conditions for packaged offer item categories.
  
  
  
  Consult SAP Notes or Documentation:
  
  Sometimes SAP provides notes or patches if this behavior needs to be adjusted.
  Check SAP Support Portal for any relevant notes related to WPM_MSG_OFR_PRM_INTG143.
  
  
  
  
  Related Information:
  
  Module: SAP CRM Pricing and Promotions, SAP Hybris Marketing, or SAP SD Pricing.
  Transaction Discounts: Discounts applied on the entire sales document, not on individual items.
  Packaged Offers: Offers that bundle multiple products/services, often with special pricing logic.
  Pricing Procedure: Controls how prices and discounts are calculated and applied.
  Condition Exclusion: Mechanism to prevent certain discounts or conditions from being applied together.
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Error Message
  WPM_MSG_OFR_PRM_INTG143: Packaged offer cannot have a transaction discount
  
  
  Cause
  Transaction discount assigned to a packaged offer, which is not allowed by SAP logic
  
  
  Solution
  Remove transaction discount from packaged offer; use item-level or offer-specific discounts instead
  
  
  Related Areas
  Pricing procedure, condition exclusion, offer configuration, SAP CRM Pricing & Promotions
  
  
  
  
  If you need further assistance, please provide details about the SAP module/version and the scenario where this error occurs.