How To Fix WPM_MSG_OFR_PRM_INTG138 - Offer with coupon discount cannot have a transaction discount

SAP Error Message - Details

• Message type: E = Error

• Message class: WPM_MSG_OFR_PRM_INTG - Offer promotion integration messages

• Message number: 138

• Message text: Offer with coupon discount cannot have a transaction discount

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WPM_MSG_OFR_PRM_INTG138 - Offer with coupon discount cannot have a transaction discount ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WPM_MSG_OFR_PRM_INTG138
  
  Text: Offer with coupon discount cannot have a transaction discount.
  
  Cause:
  This error occurs because the system is configured to prevent combining a coupon discount (an offer-based discount) with a transaction discount on the same sales document or transaction. In SAP Pricing and Promotions, certain discount types are mutually exclusive to avoid double discounting or conflicting discount logic.
  
  Coupon discount: A discount applied based on a coupon or promotional offer.
  Transaction discount: A discount applied on the overall transaction, often based on volume, customer group, or other criteria.
  
  When an offer with a coupon discount is applied, the system checks if a transaction discount is also being applied. If yes, it raises this error to enforce the business rule that these two discounts cannot coexist.
  
  Solution:
  To resolve this error, you need to ensure that the sales transaction does not apply both a coupon discount and a transaction discount simultaneously. Possible approaches:
  
  
  Review Pricing Procedure and Condition Records:
  
  Check the pricing procedure assigned to the sales document.
  Verify condition types for coupon discounts and transaction discounts.
  Adjust the pricing procedure or condition exclusion rules to prevent both discounts from being applied together.
  
  
  
  Adjust Promotion or Offer Configuration:
  
  Modify the promotion or offer setup to exclude transaction discounts when a coupon discount is applied.
  Use exclusion groups or condition exclusion indicators in condition records to prevent simultaneous application.
  
  
  
  Business Process Adjustment:
  
  Communicate with business users or sales teams to avoid applying transaction discounts when coupon offers are used.
  Train users on the discount policy.
  
  
  
  Customizing in SAP:
  
  In SAP SD (Sales and Distribution), check the condition exclusion groups in transaction V/06.
  Ensure that the condition types for coupon discounts and transaction discounts are assigned to exclusion groups that prevent simultaneous application.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  V/06 – Maintain Condition Exclusion Groups
  V/08 – Maintain Pricing Procedures
  WPM – Workbench for Promotions and Marketing (if using SAP CRM or SAP Hybris Marketing)
  
  
  
  SAP Notes and Documentation:
  
  Check SAP Notes related to promotion and discount integration.
  Review SAP Help Portal documentation on Pricing and Promotions.
  
  
  
  Business Rules:
  
  Discounts are often controlled by business rules to avoid over-discounting.
  Coupon discounts are typically considered more specific and take precedence over general transaction discounts.
  
  
  
  
  If you provide more details about your SAP system (e.g., ECC, S/4HANA, CRM), I can help tailor the solution further.