How To Fix WPM_MSG_OFR_PRM_INTG128 - Missing external term ID

SAP Error Message - Details

• Message type: E = Error

• Message class: WPM_MSG_OFR_PRM_INTG - Offer promotion integration messages

• Message number: 128

• Message text: Missing external term ID

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WPM_MSG_OFR_PRM_INTG128 - Missing external term ID ?

  The SAP error message WPM_MSG_OFR_PRM_INTG128: Missing external term ID typically occurs in the context of SAP Workflow or SAP Process Integration scenarios where an external term ID is expected but not provided or not found.
  
  Cause
  
  The error "Missing external term ID" indicates that a required external identifier (term ID) for a workflow or process integration object is missing.
  This usually happens when the system expects an external reference ID to link or identify a term, object, or entity in an integration scenario, but the ID is either not passed, incorrectly mapped, or not maintained.
  Common scenarios include:
  
  Workflow tasks or steps that require an external term ID to proceed.
  Integration with external systems where the external term ID is a key for data exchange.
  Missing or incorrect configuration in the integration or workflow parameters.
  
  
  
  
  Solution
  
  
  Check the Input Parameters:
  
  Verify that the external term ID is correctly passed to the workflow or integration process.
  Ensure that the calling program or interface provides the external term ID.
  
  
  
  Review Workflow or Integration Configuration:
  
  Check the workflow definition or integration scenario to confirm that the external term ID is correctly defined and mapped.
  In SAP Process Integration (PI) or Process Orchestration (PO), verify the message mappings and interface definitions.
  
  
  
  Maintain External Term ID:
  
  If the external term ID is missing in master data or configuration, maintain it accordingly.
  For example, if the external term ID relates to a business partner or material, ensure that the external ID is maintained in the relevant master data.
  
  
  
  Debug or Trace:
  
  Use transaction SWI1 (Workflow Log) or ST22 (Dump Analysis) to get more details on the error.
  Enable trace in the integration engine or workflow to identify where the external term ID is missing.
  
  
  
  Consult SAP Notes:
  
  Search SAP Support Portal for notes related to WPM_MSG_OFR_PRM_INTG128 for any patches or known issues.
  
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  SWI1 - Workflow Log
  SWDD - Workflow Builder
  SXMB_MONI - PI Message Monitoring
  SXMB_IFR - Integration Repository
  
  
  
  SAP Modules:
  
  SAP Workflow (WF)
  SAP Process Integration (PI) / Process Orchestration (PO)
  SAP Business Process Management (BPM)
  
  
  
  SAP Notes and KBAs:
  
  Check SAP ONE Support Launchpad for notes mentioning WPM_MSG_OFR_PRM_INTG128.
  Look for notes related to workflow integration errors or missing external IDs.
  
  
  
  
  If you provide more context (e.g., which transaction or process triggers this error), I can help with more specific troubleshooting steps.