How To Fix WPM_MSG_OFR_PRM_INTG025 - Invalid parent offer ID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: WPM_MSG_OFR_PRM_INTG - Offer promotion integration messages

• Message number: 025

• Message text: Invalid parent offer ID &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WPM_MSG_OFR_PRM_INTG025 - Invalid parent offer ID &1 ?

  The SAP error message:
  WPM_MSG_OFR_PRM_INTG025: Invalid parent offer ID &1
  
  Meaning / Cause:
  This error occurs in SAP CRM (Customer Relationship Management) or SAP Hybris Marketing when working with offers, promotions, or product configurations. The system is indicating that the parent offer ID provided or referenced in a process (such as creating or modifying an offer, or during integration scenarios) is invalid or does not exist in the system.
  Possible causes include:
  
  The parent offer ID referenced does not exist in the system database.
  The parent offer ID is incorrectly entered or passed in the integration or configuration.
  The parent offer has been deleted or archived.
  There is a mismatch or inconsistency in the offer hierarchy or relationships.
  Data inconsistency or incomplete data replication between systems (e.g., between SAP CRM and SAP ERP or other connected systems).
  The offer ID format is incorrect or does not comply with expected standards.
  
  
  Where it occurs:
  
  During offer creation or modification in SAP CRM or SAP Hybris Marketing.
  During integration or data replication processes involving offers.
  When processing promotions or pricing conditions that reference parent offers.
  In workflows or business processes that involve offer hierarchies.
  
  
  Solution / How to fix:
  
  
  Verify the Parent Offer ID:
  
  Check if the parent offer ID referenced in the error message actually exists in the system.
  Use transaction codes like CRMD_ORDER or relevant offer management transactions to search for the offer.
  If the offer does not exist, correct the parent offer ID to a valid one.
  
  
  
  Check Data Consistency:
  
  Ensure that the offer master data is consistent and not corrupted.
  If the offer was recently deleted or archived, update the referencing data accordingly.
  
  
  
  Correct the Offer Hierarchy:
  
  Review the offer relationships and hierarchy to ensure the parent-child links are valid.
  Adjust or recreate the offer hierarchy if necessary.
  
  
  
  Review Integration Scenarios:
  
  If the error occurs during integration (e.g., between SAP CRM and ERP), check the data mapping and replication jobs.
  Ensure that the parent offer ID is correctly mapped and transferred.
  Re-run integration or replication jobs if needed.
  
  
  
  Check for Custom Code or Enhancements:
  
  If custom developments or enhancements are involved in offer processing, verify that they handle parent offer IDs correctly.
  
  
  
  SAP Notes and Support:
  
  Search for relevant SAP Notes using the error message or message class WPM_MSG_OFR_PRM_INTG.
  Apply any recommended patches or corrections.
  
  
  
  
  Additional Information:
  
  Message Class: WPM_MSG_OFR_PRM_INTG
  Message Number: 025
  This message is part of the offer and promotion integration framework in SAP CRM or SAP Hybris Marketing.
  Parent offers are used to group or bundle offers; invalid references can cause processing failures.
  Always ensure master data integrity when working with hierarchical data like offers.
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Error
  Invalid parent offer ID &1
  
  
  Cause
  Parent offer ID does not exist or invalid
  
  
  Solution
  Verify and correct parent offer ID; check data consistency and integration mappings
  
  
  Where
  SAP CRM / Hybris Marketing offer management, integration processes
  
  
  Tools
  CRM transactions, integration monitoring, SAP Notes
  
  
  
  
  If you provide the exact context (transaction, process step, system landscape), I can help you with more tailored troubleshooting steps.