How To Fix WPM_MSG_OFR_PRM_INTG007 - Get terms must not have multiple operator IDs

SAP Error Message - Details

• Message type: E = Error

• Message class: WPM_MSG_OFR_PRM_INTG - Offer promotion integration messages

• Message number: 007

• Message text: Get terms must not have multiple operator IDs

Self-Explanatory Message

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• What is the cause and solution for SAP error message WPM_MSG_OFR_PRM_INTG007 - Get terms must not have multiple operator IDs ?

  The SAP error message:
  WPM_MSG_OFR_PRM_INTG007: Get terms must not have multiple operator IDs
  
  Cause:
  This error occurs in SAP Workflow or SAP Contract Management (often in SAP Sourcing or SAP Supplier Relationship Management) when a "Get Terms" step or condition is defined with multiple operator IDs assigned to it, which is not allowed. The system expects a single operator ID for the "Get Terms" operation, but multiple operator IDs have been assigned or linked, causing a conflict.
  In other words, the "Get Terms" action or condition is designed to retrieve terms related to a single operator (user or organizational entity), but the configuration or data setup mistakenly includes multiple operator IDs, leading to ambiguity.
  
  Where it typically occurs:
  
  In SAP Workflow definitions involving contract terms.
  In SAP Sourcing or Supplier Relationship Management when defining or retrieving contract terms.
  When integrating contract terms with workflows or approval processes.
  
  
  Solution:
  
  
  Check the Workflow or Contract Configuration:
  
  Review the "Get Terms" step or condition in the workflow or contract management setup.
  Ensure that only one operator ID is assigned or linked to the "Get Terms" action.
  
  
  
  Correct the Operator ID Assignment:
  
  If multiple operator IDs are assigned, remove the extra ones so that only a single operator ID remains.
  This might involve adjusting the organizational assignment, user roles, or the workflow step parameters.
  
  
  
  Validate the Data:
  
  Check the underlying data or master data for terms and operators.
  Ensure that the terms are not linked to multiple operators in a way that violates the system's expectations.
  
  
  
  Check Custom Code or Enhancements:
  
  If there are custom developments or enhancements related to terms retrieval, verify that they do not assign multiple operator IDs.
  Adjust the logic to ensure only one operator ID is passed or processed.
  
  
  
  Testing:
  
  After corrections, test the workflow or contract process to confirm that the error no longer occurs.
  
  
  
  
  Additional Information:
  
  This error is a validation message to prevent ambiguous or conflicting data retrieval.
  Operator ID typically refers to a user or organizational entity responsible for a task or term.
  The message is part of SAP's internal consistency checks to ensure workflows and contract terms are processed correctly.
  If you are unsure about which operator ID to assign, consult your business process owner or SAP functional consultant.
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Error Message
  WPM_MSG_OFR_PRM_INTG007: Get terms must not have multiple operator IDs
  
  
  Cause
  Multiple operator IDs assigned to a "Get Terms" step or condition, which expects only one
  
  
  Solution
  Ensure only one operator ID is assigned; correct workflow or contract configuration
  
  
  Related Areas
  SAP Workflow, SAP Contract Management, SAP Sourcing, SAP SRM
  
  
  
  
  If you need more specific guidance, please provide details about the module (e.g., SAP Workflow, SAP SRM), the process step, or screenshots of the configuration.