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How To Fix WP748 - & void transactions with same receipt number & in IDoc &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WP - Messages from POS interface

  • Message number: 748

  • Message text: & void transactions with same receipt number & in IDoc &

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message WP748 - & void transactions with same receipt number & in IDoc & ?

    Certainly! Here's a detailed explanation regarding the SAP error message WP748, issues with void transactions having the same receipt number, and their relation to IDocs.


    SAP Error Message WP748

    Message Text:
    WP748 - Receipt number & already exists for this company code &

    Meaning:
    This error occurs when you try to post a payment or a financial document with a receipt number that already exists for the same company code in the system. SAP enforces uniqueness of receipt numbers within a company code to avoid duplication and ensure data integrity.


    Cause of WP748 and Void Transactions with Same Receipt Number

    1. Duplicate Receipt Number:
      The primary cause is that the receipt number you are trying to post has already been used in a previous transaction for the same company code.

    2. Void (Cancellation) Transactions Not Properly Processed:
      Sometimes, a payment or receipt is voided or canceled, but the system still retains the original receipt number as used. If the void transaction is not properly reversed or cleared, the receipt number remains blocked.

    3. IDoc Processing Issues:
      When payments or receipts are posted via IDocs (e.g., FI_PAYMENT, FI_INVOICE, or related IDocs), the receipt number is passed as part of the data. If the IDoc is reprocessed or if there is a failure in clearing or reversing the original document, the system may attempt to post the same receipt number again, causing WP748.

    4. Manual Entry vs. Automatic Posting:
      Sometimes, manual postings and automatic postings (via IDocs or interfaces) overlap, causing duplicate receipt numbers.


    Solution

    1. Check Existing Receipt Numbers:

      • Use transaction FBL5N (Customer Line Items) or FBL1N (Vendor Line Items) to search for the receipt number in question.
      • Verify if the receipt number is already posted and if it is cleared or open.
    2. Clear or Reverse the Original Document:

      • If the original document is still open or not properly reversed, clear or reverse it using transactions like FBRA (Reset Cleared Items) or F-28 (Post Incoming Payments).
      • Ensure that void or cancellation transactions are properly posted and completed.
    3. Adjust Receipt Number in IDoc:

      • If the IDoc is causing the issue, check the inbound IDoc data.
      • Modify the receipt number to a unique value before reprocessing.
      • Alternatively, correct the underlying issue causing duplicate posting attempts.
    4. Check Number Range Configuration:

      • Verify the number range for receipt numbers in transaction FBN1 or relevant customizing.
      • Ensure that the number range does not overlap or cause duplicates.
    5. Monitor IDoc Processing:

      • Use WE02 or WE05 to monitor IDoc status.
      • Identify if the IDoc is being reprocessed multiple times.
      • Correct any errors causing repeated posting attempts.
    6. Implement Error Handling in Interfaces:

      • Ensure that the interface generating the IDocs handles errors gracefully.
      • Avoid resending the same data without correction.

    Related Information

    • Transaction Codes:

      • FBL5N - Customer Line Item Display
      • FBL1N - Vendor Line Item Display
      • FBRA - Reset Cleared Items
      • F-28 - Post Incoming Payments
      • WE02 / WE05 - IDoc Display and Monitoring
      • FBN1 - Number Range Maintenance for Document Types
    • SAP Notes:
      Check SAP Notes related to WP748 or receipt number duplication for your SAP version.

    • IDoc Types:
      Common IDocs related to payments include FI_PAYMENT, FI_INVOICE, PAYEXT, etc.

    • Best Practices:

      • Always ensure unique receipt numbers.
      • Properly handle void and reversal transactions.
      • Monitor IDoc processing regularly.
      • Coordinate between FI and interface teams to avoid conflicts.

    Summary

    Aspect Details
    Cause Duplicate receipt number for same company code; improper void transaction handling; IDoc reprocessing with same receipt number
    Solution Check and clear/reverse original document; ensure unique receipt numbers; correct IDoc data; monitor and fix IDoc processing errors
    Related Transactions FBL5N, FBL1N, FBRA, F-28, WE02, WE05, FBN1
    Additional Notes Ensure number range configuration is correct; implement error handling in interfaces

    If you provide more specific details (e.g., transaction type, IDoc type, system version), I can help tailor the solution further.

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