How To Fix WP730 - Error reading reason codes

SAP Error Message - Details

• Message type: E = Error

• Message class: WP - Messages from POS interface

• Message number: 730

• Message text: Error reading reason codes

What causes this issue?

Internal error.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE ISR_VERWALTUNG

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WP730 - Error reading reason codes ?

  SAP Error Message:
  
  WP730 - Error reading reason codes
  
  Cause:
  The error message WP730 typically occurs when the system is unable to read or retrieve the reason codes associated with a particular business process or transaction. Reason codes in SAP are often used to specify reasons for certain actions, such as order cancellations, returns, or status changes.
  Common causes include:
  
  Missing or incorrect configuration of reason codes in the system.
  Authorization issues preventing the user or process from accessing the reason codes.
  Data inconsistencies or missing entries in the tables that store reason codes.
  Transport or system upgrade issues where reason codes were not properly migrated.
  Custom code or user-exits that incorrectly handle reason codes.
  
  
  Solution:
  To resolve the WP730 error, consider the following steps:
  
  
  Check Reason Code Configuration:
  
  Verify that the reason codes are properly maintained in the relevant customizing path.
  For example, in Sales and Distribution (SD), reason codes can be maintained via:
  SPRO -> Sales and Distribution -> Basic Functions -> Reason Codes
  Ensure that the reason codes exist and are active for the relevant application area.
  
  
  
  Check Authorizations:
  
  Ensure the user has the necessary authorizations to read or maintain reason codes.
  Use transaction SU53 after the error occurs to check for missing authorizations.
  
  
  
  Check Table Entries:
  
  Verify that the underlying tables (e.g., T686, T686A, or other relevant tables depending on the module) contain the correct reason codes.
  Use SE16/SE16N to check the entries.
  
  
  
  Check for Custom Code Issues:
  
  If custom enhancements or user-exits are involved, debug the code to see if the reason codes are being read correctly.
  Look for any hard-coded values or missing error handling.
  
  
  
  Transport and System Consistency:
  
  If the issue started after a transport or system upgrade, verify that all relevant customizing objects were transported correctly.
  Re-import or correct transports if necessary.
  
  
  
  SAP Notes and Support:
  
  Search for SAP Notes related to WP730 or reason code errors in the SAP Support Portal.
  Apply any relevant patches or corrections.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SPRO - Customizing for reason codes.
  SU53 - Authorization check.
  SE16/SE16N - Table display for reason code tables.
  Module-specific transactions where reason codes are used (e.g., sales order processing, returns).
  
  
  
  Common Tables:
  
  T686 - Reason codes (general).
  T686A - Reason code texts.
  Module-specific tables depending on the application area.
  
  
  
  Modules Affected:
  
  Sales and Distribution (SD)
  Plant Maintenance (PM)
  Quality Management (QM)
  Other modules where reason codes are used.
  
  
  
  
  Summary:
  WP730 - Error reading reason codes indicates a problem accessing or retrieving reason codes in SAP. The root cause is usually missing or incorrect configuration, authorization issues, or data inconsistencies. The solution involves verifying configuration, authorizations, data integrity, and checking for custom code or transport issues.
  
  If you provide the specific module or transaction where this error occurs, I can give more targeted advice.