How To Fix WP720 - POS ID & in IDoc & invalid for receipt &

SAP Error Message - Details

• Message type: E = Error

• Message class: WP - Messages from POS interface

• Message number: 720

• Message text: POS ID & in IDoc & invalid for receipt &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WP720 - POS ID & in IDoc & invalid for receipt & ?

  The SAP error message:
  WP720 POS ID & in IDoc & invalid for receipt &
  typically occurs during the processing of IDocs related to point-of-sale (POS) data, such as in Retail or Sales scenarios where POS data is sent to SAP via IDocs.
  
  Explanation of the Error
  
  
  Cause:
  
  The error indicates that the POS ID (Point of Sale Identifier) contained in the IDoc is invalid or not recognized for the specific receipt or transaction being processed. This means that the POS ID sent in the IDoc does not exist or is not properly maintained in the SAP system for the given receipt or transaction type.
  
  
  The placeholders & in the message are replaced by actual values during runtime, e.g., the POS ID, the IDoc number, or receipt number.
  
  
  
  Common Causes
  
  
  POS ID not maintained in SAP:
  
  The POS ID sent in the IDoc is not created or maintained in the SAP system. For example, the POS terminal or store ID is missing in the relevant customizing tables.
  
  
  Incorrect or inconsistent data in the IDoc:
  
  The IDoc might contain wrong or mistyped POS ID values.
  
  
  Master data mismatch:
  
  The POS ID exists but is not assigned or linked correctly to the receipt or transaction type.
  
  
  Configuration issues:
  
  The system configuration for POS integration or Retail Data Transfer is incomplete or incorrect.
  
  
  
  How to Solve the Issue
  
  
  Verify POS ID in SAP:
  
  Check if the POS ID exists in the system.
  Use transaction codes like:
  
  WPOS (POS Terminal Maintenance)
  WPOSID (POS ID maintenance)
  Or check relevant customizing tables such as /POSDW/STORE or /POSDW/POSID depending on your Retail module.
  
  
  
  
  
  Check the IDoc data:
  
  Use transaction WE02 or WE05 to display the IDoc.
  Verify the POS ID segment data and confirm it matches the POS IDs maintained in SAP.
  
  
  
  Maintain or correct POS master data:
  
  If the POS ID is missing, create or maintain it in the system.
  Ensure the POS ID is assigned to the correct store or receipt type.
  
  
  
  Check configuration:
  
  Review Retail POS integration customizing.
  Ensure that the POS ID is correctly linked to the receipt types and transaction types.
  
  
  
  Reprocess the IDoc:
  
  After correcting the POS ID or master data, reprocess the IDoc using BD87 or WE19.
  
  
  
  
  Related Information
  
  
  Modules involved:
  
  Retail (IS-Retail), POS Data Transfer, Sales and Distribution (SD).
  
  
  Relevant SAP Notes:
  
  Search SAP Support Portal for notes related to WP720 or POS ID invalid errors. For example, notes about POS master data or IDoc processing errors.
  
  
  IDoc Types:
  
  The error usually occurs in IDocs related to POS data, such as POSDATA01, POSDATA02, or similar.
  
  
  Transactions for troubleshooting:
  
  WE02 / WE05 - Display IDocs
  BD87 - Reprocess IDocs
  WPOS - POS Terminal Maintenance
  WPOSID - POS ID Maintenance
  
  
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Cause
  POS ID in the IDoc is invalid or not maintained in SAP for the receipt/transaction.
  
  
  Solution
  Verify and maintain POS ID master data; correct IDoc data; reprocess IDoc after fixes.
  
  
  Checkpoints
  POS ID maintenance, IDoc data correctness, Retail POS configuration, reprocessing tools.
  
  
  
  
  If you provide the exact IDoc type or transaction context, I can help with more specific steps or table names.