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How To Fix WP714 - There is a gap in IDoc &1 between receipt &2 and &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WP - Messages from POS interface

  • Message number: 714

  • Message text: There is a gap in IDoc &1 between receipt &2 and &3

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message WP714 - There is a gap in IDoc &1 between receipt &2 and &3 ?

    Certainly! Here's a detailed explanation for the SAP error message WP714: "There is a gap in IDoc &1 between receipt &2 and &3":


    Error Message:

    WP714: There is a gap in IDoc &1 between receipt &2 and &3


    Cause:

    This error occurs during the processing of IDocs (Intermediate Documents) in SAP when the system detects a missing IDoc number in a sequence of received IDocs. Specifically, the system expects a continuous sequence of IDoc numbers, but it finds a gap between two IDoc numbers (between &2 and &3) for the IDoc type &1.

    In other words:

    • IDocs are processed in a sequential order.
    • The system received IDoc number &2 and then IDoc number &3.
    • However, the system expected the next IDoc number to be &2 + 1 (or the next in sequence), but it found a gap.
    • This gap indicates that one or more IDocs are missing or have not been received/processed.

    Typical Scenarios Leading to This Error:

    • Network or communication issues causing loss of IDocs during transmission.
    • IDocs deleted or archived before processing.
    • Manual intervention or incorrect processing order.
    • IDocs stuck in the inbound queue or not yet processed.
    • Incorrect partner profile or port configuration causing IDocs to be lost or delayed.

    Solution:

    1. Check the IDoc Status and Queue:

      • Use transaction WE02 or WE05 to display IDocs.
      • Look for missing IDocs in the sequence.
      • Check if the missing IDocs are stuck in the inbound queue or have errors.
    2. Verify IDoc Transmission:

      • Check the communication channel or ALE distribution model.
      • Ensure that all IDocs are transmitted correctly from the sending system.
    3. Reprocess Missing IDocs:

      • If the missing IDocs are found in error status, correct the errors and reprocess them.
      • If missing IDocs are lost, request the sending system to resend them.
    4. Check Partner Profiles and Ports:

      • Use transaction WE20 to verify partner profiles.
      • Ensure correct message types, process codes, and ports are configured.
    5. Check for Manual Deletion:

      • Verify if any IDocs were manually deleted or archived prematurely.
    6. Adjust Processing Logic (if applicable):

      • In some cases, the processing program or custom logic might expect strict sequential processing.
      • Consider relaxing the sequence check if business processes allow.
    7. Consult SAP Notes:

      • Search for relevant SAP Notes for your SAP version that might address this issue.

    Related Information:

    • Transaction Codes:

      • WE02 / WE05 — Display IDocs
      • WE19 — Test tool for IDocs
      • WE20 — Partner profiles
      • BD87 — Reprocess IDocs
    • IDoc Basics:

      • IDocs have unique numbers and are processed in sequence.
      • Gaps in IDoc numbers can cause processing errors if the system expects strict sequential processing.
    • ALE/EDI Monitoring:

      • Use SM58 (Transactional RFC monitor) to check for communication errors.
      • Use SMQ1/SMQ2 to check outbound/inbound queues.

    Summary:

    Aspect Description
    Cause Missing IDoc(s) in the sequence during inbound processing, causing a gap in IDoc numbers.
    Effect Processing stops or errors out due to unexpected gap in IDoc sequence.
    Solution Identify missing IDocs, check queues and partner profiles, reprocess or request resend.
    Tools WE02, WE05, WE20, BD87, SM58, SMQ1, SMQ2

    If you need help with specific steps or further troubleshooting, feel free to ask!

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