How To Fix WP501 - Worklist & created

SAP Error Message - Details

• Message type: E = Error

• Message class: WP - Messages from POS interface

• Message number: 501

• Message text: Worklist & created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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• What is the cause and solution for SAP error message WP501 - Worklist & created ?

  SAP Error Message: WP501 - Worklist & created
  
  1. Cause of the Error
  The error message WP501 typically occurs in the context of SAP Workflow. It indicates that a work item (task) has already been created in the worklist for a particular workflow step or object. In other words, the system is trying to create a duplicate work item for a user or agent, but the work item already exists.
  This can happen due to:
  
  A workflow step being triggered multiple times for the same object or user.
  Incorrect workflow design or configuration causing redundant work item creation.
  A user trying to manually create or trigger a work item that already exists.
  System inconsistencies or delays in updating the worklist.
  
  
  2. Solution
  To resolve the WP501 error, consider the following steps:
  
  
  Check Workflow Design:
  
  Review the workflow definition to ensure that the step or task is not configured to create multiple work items unnecessarily.
  
  
  Check for Duplicate Work Items:
  
  Use transaction SBWP (SAP Business Workplace) or SWI1 (Work Item Selection) to check if the work item already exists for the user or agent.
  
  
  Avoid Manual Duplicate Creation:
  
  If the error occurs during manual creation or triggering, avoid creating duplicate work items for the same task.
  
  
  Workflow Restart or Reset:
  
  If the workflow is stuck or inconsistent, consider restarting or resetting the workflow instance.
  
  
  Check Agent Assignment:
  
  Verify that the agent assignment is correct and not causing multiple assignments leading to duplicate work items.
  
  
  SAP Notes and Patches:
  
  Check for any SAP Notes related to WP501 for your SAP version. Sometimes, this error can be due to known bugs fixed in patches.
  
  
  
  3. Related Information
  
  
  Transaction Codes:
  
  SBWP – SAP Business Workplace (to view work items)
  SWI1 – Work Item Selection
  SWDD – Workflow Builder (to check workflow design)
  SWIA – Restart Workflow
  
  
  
  SAP Tables:
  
  SWWWIHEAD – Work Item Header
  SWWUSERWI – Work Items per User
  
  
  
  Common Scenarios:
  
  When a workflow step is set to create a work item but the system detects an existing one, WP501 prevents duplication.
  This error helps maintain data integrity and prevents users from receiving multiple identical tasks.
  
  
  
  SAP Documentation:
  
  Refer to SAP Help Portal for Workflow Management.
  Search SAP Notes with keywords "WP501" and "Worklist created".
  
  
  
  
  If you provide the exact context or transaction where WP501 occurs, I can help with more specific troubleshooting steps.