How To Fix WP417 - & is not a payment method on the debit side

SAP Error Message - Details

• Message type: E = Error

• Message class: WP - Messages from POS interface

• Message number: 417

• Message text: & is not a payment method on the debit side

What causes this issue?

The payment method entered does not result in a bill being sent to a
credit card company.

System Response

A bill will only be drawn up for the customer who purchased the
goods.

How to fix this error?

If you do not wish any bill to be sent to a credit card company, no
further action is required on your part.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

If you wish a bill to be sent to a credit card company using this
payment method, assign the relevant customer (credit card company) to
the payment method.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WP417 - & is not a payment method on the debit side ?

  SAP Error Message:
  
  WP417 – “& is not a payment method on the debit side”
  
  Cause:
  This error occurs during payment processing in SAP when the system tries to post a payment document, but the specified payment method is not defined or allowed for use on the debit side of the transaction.
  In SAP, payment methods are configured separately for debit and credit sides. If a payment method is only allowed on the credit side (e.g., for incoming payments) but is used on the debit side (e.g., for outgoing payments), the system throws this error.
  
  Explanation:
  
  Payment Method: A code that defines how payments are processed (e.g., check, bank transfer, direct debit).
  Debit Side: The side of the accounting entry where the payment is debited (usually the company’s bank account when making payments).
  Credit Side: The side where the payment is credited (usually the customer/vendor account).
  
  If the payment method is not maintained or activated for the debit side in the configuration, SAP cannot process the payment and raises WP417.
  
  Solution:
  
  
  Check Payment Method Configuration:
  
  Go to transaction FBZP (Automatic Payment Transactions).
  Navigate to Payment Methods in Company Code.
  Select the relevant company code.
  Check the payment method in question.
  Verify if the payment method is assigned and allowed for the debit side (outgoing payments).
  
  
  
  Activate Payment Method for Debit Side:
  
  If the payment method is missing on the debit side, add or activate it.
  Ensure that the payment method is properly configured with all necessary details (e.g., bank details, payment medium format).
  
  
  
  Check Vendor/Customer Master Data:
  
  Sometimes, the payment method assigned in the vendor or customer master data might not be consistent with the payment method allowed in FBZP.
  Verify the payment method in vendor/customer master (transaction FK02 for vendors, FD02 for customers).
  
  
  
  Reprocess the Payment:
  
  After correcting the configuration, retry the payment run or posting.
  
  
  
  
  Additional Information:
  
  
  Transaction Codes:
  
  FBZP – Configure Automatic Payment Transactions.
  F110 – Automatic Payment Run.
  FK02 – Change Vendor Master.
  FD02 – Change Customer Master.
  
  
  
  Related Notes:
  
  Ensure that the payment method is consistent across company code settings and master data.
  Check if the payment method is valid for the country and company code.
  Sometimes, customizing in IMG under Financial Accounting (FI) ? Accounts Receivable and Accounts Payable ? Business Transactions ? Outgoing Payments ? Automatic Outgoing Payments ? Payment Methods/Bank Selection needs to be reviewed.
  
  
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Error
  WP417 – Payment method not allowed on debit side
  
  
  Cause
  Payment method not configured for debit side in FBZP
  
  
  Solution
  Configure/activate payment method for debit side in FBZP
  
  
  Check
  Vendor/customer master data payment method consistency
  
  
  Transactions
  FBZP, F110, FK02, FD02
  
  
  
  
  If you need detailed steps on configuring payment methods in FBZP or further assistance, feel free to ask!