How To Fix WP015 - & entries in external message log deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: WP - Messages from POS interface

• Message number: 015

• Message text: & entries in external message log deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WP015 - & entries in external message log deleted ?

  The SAP error message WP015 typically indicates that there is an issue with the work process in the SAP system. The message "WP015: Entries in external message log deleted" suggests that the system has deleted entries from the external message log, which can occur for various reasons, including system performance issues or configuration settings.
  Cause:
  
  Work Process Issues: The error may arise due to problems with the work processes in the SAP system, such as a work process being terminated unexpectedly or not being able to handle the workload.
  Memory Issues: Insufficient memory allocation for the work processes can lead to this error.
  Configuration Settings: Certain configuration settings in the SAP system may lead to the deletion of log entries.
  System Performance: High load on the system or performance bottlenecks can cause the system to delete log entries to free up resources.
  
  Solution:
  
  Check Work Process Configuration: Review the configuration of the work processes in the SAP system. Ensure that the number of work processes is adequate for the workload.
  Monitor System Performance: Use transaction codes like ST02 (Tune Summary), ST03 (Workload Analysis), and SM50 (Work Process Overview) to monitor system performance and identify any bottlenecks.
  Increase Memory Allocation: If memory issues are suspected, consider increasing the memory allocation for the SAP instance.
  Review Logs: Check the system logs (transaction SM21) and the developer trace files (transaction ST11) for any additional error messages or warnings that could provide more context about the issue.
  Adjust External Message Log Settings: If the deletion of log entries is a recurring issue, review the settings related to the external message log to ensure they are configured correctly.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches and updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), ST22 (Dump Analysis), and SM37 (Job Monitoring) to help diagnose and troubleshoot the issue.
  SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
  SAP Support: If the problem persists, consider reaching out to SAP Support for assistance, especially if it impacts system performance or user operations.
  
  By following these steps, you should be able to identify the root cause of the WP015 error and implement a suitable solution.