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Message type: E = Error
Message class: WOST_WSSO_DLV_WD - Retail Store: message class for Deliver Goods WD UI
Message number: 011
Message text: Credit Memos &1 were saved
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WOST_WSSO_DLV_WD011
- Credit Memos &1 were saved ?The SAP error message WOST_WSSO_DLV_WD011 typically indicates that there are credit memos that have been saved but may not have been processed correctly or completely. This message is often related to issues in the processing of credit memos in the SAP system, particularly in the context of sales and distribution (SD) or financial accounting (FI).
Cause:
- Incomplete Data: The credit memo may have missing or incorrect data that prevents it from being processed fully.
- Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the requirements for processing credit memos.
- Authorization Issues: The user may not have the necessary authorizations to process credit memos.
- System Errors: There could be temporary system errors or issues with the database that affect the processing of credit memos.
Solution:
- Check Data Completeness: Review the credit memo for any missing or incorrect information. Ensure that all required fields are filled out correctly.
- Review Configuration: Check the configuration settings in the SAP system related to credit memo processing. This may involve reviewing the sales document types, pricing procedures, and other related settings.
- Authorization Check: Ensure that the user has the necessary authorizations to process credit memos. This may involve checking user roles and permissions in the SAP system.
- Error Logs: Check the system logs (transaction codes like SLG1) for any additional error messages or warnings that may provide more context about the issue.
- Reprocess the Credit Memo: If the issue is resolved, try to reprocess the credit memo to see if it can be completed successfully.
- Consult SAP Notes: Look for relevant SAP Notes that may address this specific error message or provide guidance on similar issues.
- Contact Support: If the issue persists, consider reaching out to your SAP support team or SAP support for further assistance.
Related Information:
By following these steps, you should be able to identify the cause of the error message and take appropriate actions to resolve it.
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