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Message type: E = Error
Message class: WOST_WSSO_DLV_MODEL - Messages Order Filfillment/Cancellation
Message number: 000
Message text: Billing document &1 has been cancelled
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WOST_WSSO_DLV_MODEL000
- Billing document &1 has been cancelled ?The SAP error message WOST_WSSO_DLV_MODEL000 indicates that a billing document has been cancelled. This error typically arises in scenarios where there is an attempt to process or reference a billing document that is no longer valid due to its cancellation.
Cause:
- Cancellation of Billing Document: The primary cause of this error is that the billing document referenced (indicated by &1) has been cancelled. This could happen due to various reasons, such as customer returns, billing corrections, or adjustments in the sales process.
- Data Integrity Issues: There may be inconsistencies in the data, where the system is trying to access a billing document that has been marked as cancelled but is still being referenced in other processes.
- Incorrect Document Flow: The document flow may not be properly maintained, leading to attempts to process a cancelled document.
Solution:
- Check Document Status: Verify the status of the billing document in question. You can do this by navigating to the billing document in the SAP system and checking its status. If it is indeed cancelled, you will need to determine the next steps based on your business process.
- Review Related Documents: If there are related documents (like delivery documents or sales orders), check their statuses as well. Ensure that they are in a valid state and not referencing the cancelled billing document.
- Recreate or Adjust: If the cancellation was a mistake or if you need to process a new billing document, you may need to recreate the billing document or make necessary adjustments to the related documents.
- Consult with Business Process Owners: If you are unsure about the implications of the cancellation, consult with your business process owners or SAP functional consultants to understand the correct course of action.
- Error Handling in Custom Programs: If this error arises in a custom program or report, ensure that the program includes proper error handling to check the status of the billing document before attempting to process it.
Related Information:
VF03
(Display Billing Document) to view the details of the billing document and its status.If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult SAP's support portal for further assistance.
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