How To Fix WOST_WSSD_WD005 - You have no authorization to display customer


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WOST_WSSD_WD - Retail Store: Customer Maintenance - WebDynpro Messages

  • Message number: 005

  • Message text: You have no authorization to display customer

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Smart SAP Assistant

  • What is the cause and solution for SAP error message WOST_WSSD_WD005 - You have no authorization to display customer ?

    The SAP error message WOST_WSSD_WD005 indicates that a user does not have the necessary authorization to display customer data. This is a common issue in SAP systems where user roles and authorizations are strictly managed to ensure data security and compliance.

    Cause:

    1. Missing Authorization Object: The user may not have the required authorization object assigned to their user profile. In SAP, access to various transactions and data is controlled through authorization objects.
    2. Role Assignment: The user might not be assigned the correct role that includes the necessary authorizations to view customer data.
    3. Authorization Profile: The authorization profile assigned to the user may not include the necessary permissions for the specific transaction or data access.
    4. Data Restrictions: There may be restrictions based on organizational units or specific customer groups that limit access.

    Solution:

    1. Check User Roles: Verify the roles assigned to the user in transaction SU01 (User Maintenance). Ensure that the user has the appropriate roles that include access to customer data.
    2. Review Authorization Objects: Use transaction SU53 immediately after encountering the error to check which authorization objects are missing. This transaction shows the last authorization check and can help identify what is lacking.
    3. Modify Roles: If the user is missing the necessary authorizations, a security administrator or someone with the appropriate permissions should modify the user’s roles or create a new role that includes the required authorizations.
    4. Test Access: After making changes, test the access again to ensure that the user can now view customer data without encountering the error.
    5. Consult Documentation: Refer to SAP documentation or your organization’s internal guidelines for managing user authorizations to ensure compliance with security policies.

    Related Information:

    • Authorization Objects: Common authorization objects related to customer data include F_BKPF_BSA, F_KNA1_AKT, and F_KNA1_BSA. These objects control access to customer master data.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:
      • SU01: User Maintenance
      • SU53: Display Authorization Check
      • PFCG: Role Maintenance
    • Security Roles: Understand the roles and responsibilities of the security team in your organization, as they will be responsible for managing user access and authorizations.

    If the issue persists after following these steps, it may be necessary to consult with your SAP security team or SAP support for further assistance.

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