How To Fix WOSE033 - The EAN/UPC in the reference document differs from that in the PDC unit

SAP Error Message - Details

• Message type: E = Error

• Message class: WOSE - Messages for Store Workbench Goods Receipt

• Message number: 033

• Message text: The EAN/UPC in the reference document differs from that in the PDC unit

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WOSE033 - The EAN/UPC in the reference document differs from that in the PDC unit ?

  The SAP error message WOSE033 indicates a mismatch between the EAN/UPC (European Article Number/Universal Product Code) in the reference document and the EAN/UPC in the PDC (Production Data Collection) unit. This error typically arises during the process of goods movement, production confirmation, or inventory management when the system detects that the barcode or product identifier does not match the expected value.
  Cause:
  
  Data Entry Error: The EAN/UPC entered in the reference document may have been input incorrectly.
  System Configuration: There may be discrepancies in the configuration of the material master data or the PDC system.
  Product Changes: The product may have been re-labeled or the EAN/UPC may have been updated in the system without corresponding updates in the reference documents.
  Multiple EANs: The material may have multiple EANs assigned, and the one being scanned does not match the one expected in the reference document.
  
  Solution:
  
  Verify EAN/UPC: Check the EAN/UPC in both the reference document and the PDC unit. Ensure they match exactly.
  Update Reference Document: If the EAN/UPC in the PDC unit is correct, update the reference document to reflect the correct EAN/UPC.
  Check Material Master: Review the material master data to ensure that the EAN/UPC is correctly maintained and that there are no discrepancies.
  Reconfigure PDC Settings: If the issue persists, check the configuration settings of the PDC system to ensure it is correctly set up to recognize the EAN/UPC.
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions on handling EAN/UPC discrepancies.
  Contact Support: If the issue cannot be resolved internally, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like MM03 (Display Material), MB1A (Goods Withdrawal), or CO11N (Confirm Production Order) to investigate the issue.
  User Exits and BAdIs: Check if there are any user exits or BAdIs (Business Add-Ins) that might be affecting the EAN/UPC validation process.
  Training and Documentation: Ensure that users are trained on the correct procedures for entering and managing EAN/UPC data to minimize errors.
  
  By following these steps, you should be able to identify and resolve the WOSE033 error in SAP.