How To Fix WO702 - 'Complete manually' is not available for work item '&'

SAP Error Message - Details

• Message type: E = Error

• Message class: WO - WF: Messages for Workflow Wizards

• Message number: 702

• Message text: 'Complete manually' is not available for work item '&'

What causes this issue?

The function <LS>Complete work item manually</> can only be used on
work items that meet the following criteria:
The work item must be part of a workflow
The work item must not have status <ZH>completed</> or <ZH>error</>
The work item must be one of the following types:
Workflow work item (type F)
Dialog work item (type W)
Wait step work item (type E)
Background work item (type B)

System Response

The system refuses to perform the function.

How to fix this error?

To complete work items that are not part of a workflow, select
<LS>Delete logically</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WO702 - 'Complete manually' is not available for work item '&' ?

  The SAP error message WO702, which states "'Complete manually' is not available for work item '&'", typically occurs in the context of workflow management within SAP. This error indicates that the system is unable to process a work item because the option to complete it manually is not available for that specific work item.
  Causes:
  
  Work Item Status: The work item may be in a status that does not allow manual completion. For example, it might be in a state that requires a specific action or approval before it can be marked as complete.
  Workflow Configuration: The workflow may not be configured to allow manual completion for certain types of work items. This could be due to settings in the workflow definition or the task configuration.
  Authorization Issues: The user may not have the necessary authorizations to complete the work item manually. This can be due to role assignments or missing permissions.
  Technical Issues: There may be underlying technical issues, such as inconsistencies in the workflow instance or problems with the workflow engine.
  
  Solutions:
  
  Check Work Item Status: Review the status of the work item in the workflow log. Ensure that it is in a state that allows for manual completion.
  Review Workflow Configuration: Consult with your SAP workflow administrator to check the workflow definition and task settings. Ensure that manual completion is allowed for the specific work item type.
  Verify Authorizations: Ensure that the user attempting to complete the work item has the necessary authorizations. This may involve checking user roles and permissions in the SAP system.
  Use Alternative Completion Methods: If manual completion is not available, check if there are other ways to complete the work item, such as through automated processes or by following the required workflow steps.
  Consult SAP Notes: Look for relevant SAP Notes or documentation that may address this specific error message. SAP frequently updates its knowledge base with solutions for common issues.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Items by User) to monitor and manage work items.
  Workflow Logs: Access the workflow logs to get more detailed information about the work item and its current status.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  By following these steps, you should be able to diagnose and potentially resolve the WO702 error in your SAP system.