How To Fix WO583 - ActiveX (&) not available

SAP Error Message - Details

• Message type: E = Error

• Message class: WO - WF: Messages for Workflow Wizards

• Message number: 583

• Message text: ActiveX (&) not available

What causes this issue?

You have specified in your user settings that you want to see the work
item display in the ActiveX version.
The relevant check routines have established that your computer does
not meet (all of) the requirements for this.

System Response

The work item display will be displayed (partly) in the version without
ActiveX.

How to fix this error?

If you do want to use the ActiveX components, refer to your workflow
system administrator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WO583 - ActiveX (&) not available ?

  The SAP error message WO583, which states "ActiveX (&) not available," typically indicates that there is an issue with the ActiveX control that SAP is trying to use. This error can occur in various scenarios, particularly when using SAP GUI or web-based applications that rely on ActiveX components.
  Causes:
  
  Missing ActiveX Control: The required ActiveX control may not be installed on the client machine.
  Browser Compatibility: If you are using a web-based SAP application, the browser may not support ActiveX controls, or the settings may be configured to block them.
  Security Settings: Security settings in the browser or operating system may prevent ActiveX controls from running.
  Corrupted Installation: The ActiveX control may be corrupted or improperly installed.
  User Permissions: The user may not have the necessary permissions to run ActiveX controls.
  
  Solutions:
  
  
  Install or Reinstall ActiveX Control:
  
  Ensure that the required ActiveX control is installed. If it is missing, you may need to download and install it from a trusted source or the SAP support portal.
  
  
  
  Check Browser Settings:
  
  If using Internet Explorer, ensure that ActiveX controls are enabled:
  
  Go to Internet Options > Security tab.
  Select the appropriate zone (e.g., Internet or Local intranet) and click on Custom level.
  Enable the settings for ActiveX controls and plug-ins.
  
  
  If using other browsers, note that many modern browsers (like Chrome, Firefox, and Edge) do not support ActiveX controls.
  
  
  
  Adjust Security Settings:
  
  Lower the security settings temporarily to see if that resolves the issue. Be cautious with this approach, as it may expose your system to security risks.
  
  
  
  Repair or Reinstall SAP GUI:
  
  If the issue persists, consider repairing or reinstalling the SAP GUI, as this may resolve any corruption in the ActiveX controls.
  
  
  
  Check User Permissions:
  
  Ensure that the user has the necessary permissions to run ActiveX controls. This may involve checking group policies or user account settings.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes or updates related to this error message. There may be specific patches or updates that address this issue.
  
  
  
  Related Information:
  
  ActiveX Controls: These are software components that allow interactive content to be embedded in web pages. They are primarily used in Internet Explorer.
  Browser Compatibility: As of recent years, many organizations have moved away from using ActiveX due to security concerns and compatibility issues with modern browsers.
  SAP Support: If the issue cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Always ensure that you are following your organization's IT policies and procedures when making changes to system settings or installations.