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Message type: E = Error
Message class: WO - WF: Messages for Workflow Wizards
Message number: 544
Message text: No excluded agents can be displayed
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WO544
- No excluded agents can be displayed ?The SAP error message WO544 ("No excluded agents can be displayed") typically occurs in the context of workflow management within SAP systems. This message indicates that there are no agents (users or roles) that have been excluded from a particular workflow task or process.
Cause:
- No Excluded Agents Defined: The most straightforward cause is that there are simply no agents defined as excluded for the workflow task in question.
- Configuration Issues: There may be issues in the configuration of the workflow or the agent assignment, leading to the system not recognizing any excluded agents.
- Authorization Issues: Sometimes, the user may not have the necessary authorizations to view the excluded agents, leading to the message being displayed.
- Workflow Instance State: The specific instance of the workflow may not have any excluded agents due to its current state or the way it was initiated.
Solution:
- Check Workflow Configuration: Review the workflow configuration to ensure that excluded agents are properly defined. This can be done in the workflow definition or through transaction codes like SWDD (Workflow Builder).
- Review Agent Assignment: Ensure that the agent assignment is correctly set up. You can check the agent assignment in the workflow definition and see if any agents are marked as excluded.
- Authorization Check: Verify that the user has the necessary authorizations to view the excluded agents. This may involve checking roles and permissions in the user profile.
- Workflow Instance Review: If applicable, check the specific workflow instance to see if it has been set up correctly and if any agents should be excluded based on the business logic.
- Consult Documentation: Refer to SAP documentation or help resources for specific guidance on workflow management and agent assignment.
Related Information:
If the problem persists after checking these areas, it may be beneficial to consult with your SAP Basis or Workflow team for further investigation.
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