How To Fix WO518 - Work item could not be completed

SAP Error Message - Details

• Message type: E = Error

• Message class: WO - WF: Messages for Workflow Wizards

• Message number: 518

• Message text: Work item could not be completed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WO518 - Work item could not be completed ?

  The SAP error message WO518, which states "Work item could not be completed," typically occurs in the context of workflow management within SAP systems. This error indicates that a work item (a task or process step in a workflow) could not be successfully completed due to various reasons. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Missing Authorizations: The user may not have the necessary authorizations to complete the work item.
  Technical Issues: There may be technical problems, such as system errors or connectivity issues.
  Incorrect Workflow Configuration: The workflow may not be configured correctly, leading to issues in processing.
  Data Issues: Required data for completing the work item may be missing or incorrect.
  Locked Objects: The object associated with the work item may be locked by another user or process.
  Business Logic Errors: There may be errors in the business logic that prevent the work item from being processed.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary permissions to complete the work item. This can be done by reviewing the user's roles and authorizations in the system.
  Review Workflow Configuration: Check the workflow configuration for any errors or misconfigurations. This may involve reviewing the workflow definition and ensuring all steps are correctly defined.
  Examine Logs: Look at the workflow logs and system logs (transaction codes like SWI1 for workflow logs) to identify any specific errors or messages that can provide more context.
  Data Validation: Verify that all required data for the work item is present and correct. This may involve checking the relevant documents or records.
  Unlock Objects: If the object is locked, determine who is holding the lock and resolve the issue, either by waiting for the lock to be released or by contacting the user holding the lock.
  Consult Technical Support: If the issue persists, it may be necessary to involve technical support or SAP Basis team to investigate any underlying system issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection), SWI2_FREQ (Work Item Frequency), and SWI6 (Work Item Overview) to monitor and manage work items.
  SAP Notes: Check SAP Notes for any known issues or patches related to the specific workflow or error message.
  Documentation: Review SAP documentation related to workflows and error handling for additional insights and troubleshooting steps.
  
  If the problem continues after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team or consult with SAP directly for further assistance.