How To Fix WO353 - Entry & for static recipients has no value

SAP Error Message - Details

• Message type: E = Error

• Message class: WO - WF: Messages for Workflow Wizards

• Message number: 353

• Message text: Entry & for static recipients has no value

What causes this issue?

You have specified a statically determined recipient which contains no
values (name, number, object,..).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a value or delete this line.
The user is responsible for specifying the correct value. No check is
executed.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WO353 - Entry & for static recipients has no value ?

  The SAP error message WO353, which states "Entry & for static recipients has no value," typically occurs in the context of workflow management within SAP. This error indicates that there is a missing or invalid entry for a static recipient in a workflow definition. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Missing Recipient Definition: The workflow is trying to send a notification or task to a static recipient (like a user or a role) that has not been defined or is missing in the workflow configuration.
  Incorrect Configuration: The recipient might be incorrectly configured, such as pointing to a non-existent user or role.
  Data Inconsistency: There may be inconsistencies in the data, such as a user being deleted or a role being modified without updating the workflow.
  
  Solution:
  
  
  Check Workflow Configuration:
  
  Go to the workflow definition in transaction code SWDD (Workflow Builder).
  Verify the static recipient settings in the workflow step where the error occurs.
  Ensure that the recipient is correctly defined and exists in the system.
  
  
  
  Validate User/Role:
  
  If the recipient is a user, check if the user exists in the system using transaction SU01.
  If the recipient is a role, check the role definition in transaction PFCG to ensure it is active and correctly assigned.
  
  
  
  Update Workflow:
  
  If changes were made to the user or role, update the workflow definition to reflect these changes.
  Save and activate the workflow after making the necessary adjustments.
  
  
  
  Testing:
  
  After making changes, test the workflow to ensure that it functions correctly without generating the error.
  
  
  
  Check for Transport Issues:
  
  If the workflow was transported from one system to another, ensure that all necessary objects (like users and roles) were also transported.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWDD: Workflow Builder for editing workflows.
  SWI1: Work item selection for monitoring workflow instances.
  SU01: User maintenance.
  PFCG: Role maintenance.
  
  
  
  Documentation: Refer to SAP Help documentation for workflows and user management for more detailed guidance on configuring workflows and managing users/roles.
  
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to this error message.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the WO353 error in your SAP system.