How To Fix WO350 - You must specify a static recipient

SAP Error Message - Details

• Message type: E = Error

• Message class: WO - WF: Messages for Workflow Wizards

• Message number: 350

• Message text: You must specify a static recipient

What causes this issue?

You wanted to send the definition to a statically determined recipient.
However, the recipient table is empty.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter the definition recipient or specify the dynamic recipient
instead.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WO350 - You must specify a static recipient ?

  The SAP error message WO350 ("You must specify a static recipient") typically occurs in the context of workflow management within SAP systems. This error indicates that a workflow process requires a specific recipient to be defined, but it has not been provided.
  Cause:
  
  Missing Recipient: The workflow is configured to send notifications or tasks to a specific user or group, but the recipient has not been defined in the workflow settings.
  Dynamic Recipient Issue: If the workflow is set to use dynamic recipients (e.g., based on certain conditions or roles), and those conditions do not yield a valid recipient, the system may default to requiring a static recipient.
  Configuration Errors: There may be issues in the workflow configuration or the underlying business process that prevent the system from determining the appropriate recipient.
  
  Solution:
  
  
  Define a Static Recipient:
  
  Go to the workflow definition in the SAP system.
  Identify the step or task that is generating the error.
  Specify a static recipient (e.g., a specific user or user group) in the workflow configuration.
  
  
  
  Check Workflow Configuration:
  
  Review the workflow settings to ensure that all necessary recipients are defined.
  If using dynamic recipients, ensure that the logic for determining the recipient is correctly implemented and that it can resolve to a valid user.
  
  
  
  Test the Workflow:
  
  After making changes, test the workflow to ensure that it now processes correctly without generating the error.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring workflow recipients.
  
  
  
  Debugging:
  
  If the issue persists, consider using transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Selection for Recurrent Work Items) to analyze the workflow instances and identify where the recipient is not being set.
  
  
  
  Related Information:
  
  Workflow Customization: Understanding how to customize workflows in SAP can help prevent similar issues in the future.
  User Roles and Authorizations: Ensure that the users intended to be recipients have the necessary roles and authorizations to receive workflow notifications.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to workflow recipient handling.
  
  By following these steps, you should be able to resolve the WO350 error and ensure that your workflow processes function as intended.