How To Fix WO336 - Decision text must be entered

SAP Error Message - Details

• Message type: E = Error

• Message class: WO - WF: Messages for Workflow Wizards

• Message number: 336

• Message text: Decision text must be entered

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WO336 - Decision text must be entered ?

  The SAP error message WO336, which states "Decision text must be entered," typically occurs in the context of work order processing, particularly when a decision or action is required on a work order, and the system mandates that a text entry be provided to document the decision.
  Cause:
  The error is triggered when:
  
  A user attempts to save or process a work order without entering the required decision text.
  The system configuration or settings enforce that a decision text must be provided for certain actions (e.g., closing a work order, completing a task, etc.).
  
  Solution:
  To resolve the WO336 error, you should:
  
  
  Enter Decision Text: When prompted by the error message, navigate to the relevant field in the work order screen and enter the required decision text. This text should provide a clear explanation of the decision made regarding the work order.
  
  
  Check Configuration: If you are consistently encountering this error and believe it should not be mandatory, check with your SAP administrator or configuration team to see if the requirement for decision text can be adjusted based on your business processes.
  
  
  Review Documentation: Ensure that you are following the correct procedures for processing work orders in your organization. There may be specific guidelines on what should be included in the decision text.
  
  
  Training: If users are frequently encountering this error, consider providing additional training on the work order process and the importance of documenting decisions.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes related to work order processing, such as IW31 (Create Work Order), IW32 (Change Work Order), and IW33 (Display Work Order).
  SAP Notes: Check SAP Notes for any updates or patches that may address this issue or provide additional context.
  User Manuals: Refer to user manuals or internal documentation that outlines the work order process and the requirements for decision texts.
  
  By ensuring that the decision text is entered as required, you should be able to resolve the WO336 error and proceed with your work order processing.