How To Fix WO328 - Serious system error occurred - creation of WF definition terminated

SAP Error Message - Details

• Message type: E = Error

• Message class: WO - WF: Messages for Workflow Wizards

• Message number: 328

• Message text: Serious system error occurred - creation of WF definition terminated

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

INCLUDE NA_WF-ADMINISTRATOR OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WO328 - Serious system error occurred - creation of WF definition terminated ?

  The SAP error message WO328, which indicates that a serious system error occurred during the creation of a Workflow (WF) definition, can be caused by several factors. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  System Configuration Issues: There may be misconfigurations in the workflow settings or related components.
  Authorization Problems: The user attempting to create the workflow may not have the necessary authorizations.
  Database Issues: Problems with the database, such as locks or corruption, can lead to this error.
  Transport Issues: If the workflow definition is being transported from one system to another, issues during the transport process can cause this error.
  SAP Notes: There may be known bugs or issues that have been documented in SAP Notes that relate to this error.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to create workflow definitions. This can be done by reviewing the user roles and profiles.
  Review Configuration: Check the workflow configuration settings in the SAP system. Ensure that all necessary components are correctly configured.
  Database Check: Perform a database check to ensure there are no locks or corruption. You may need to consult with your database administrator.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal. Look for any notes that address the WO328 error or related workflow issues. Implement any recommended fixes or patches.
  System Logs: Review the system logs (transaction SM21) and the developer traces (transaction ST22) for more detailed error messages that can provide insight into the root cause.
  Recreate the Workflow: If possible, try to recreate the workflow definition from scratch to see if the error persists.
  Contact SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWDD (Workflow Builder) and SWI1 (Work Item Selection) for managing workflows.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to workflow management for best practices and troubleshooting tips.
  
  By following these steps, you should be able to diagnose and potentially resolve the WO328 error in your SAP system.