How To Fix WO321 - Returning to previous wizard screen

SAP Error Message - Details

• Message type: E = Error

• Message class: WO - WF: Messages for Workflow Wizards

• Message number: 321

• Message text: Returning to previous wizard screen

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WO321 - Returning to previous wizard screen ?

  The SAP error message WO321, which states "Returning to previous wizard screen," typically occurs in the context of using the SAP GUI or during the execution of a wizard-based transaction. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Causes:
  
  Incomplete Data Entry: The user may not have filled in all the required fields in the wizard, leading to the system prompting a return to the previous screen.
  Validation Errors: The data entered may not meet the validation criteria set by the system, causing the wizard to reject the input and return to the previous screen.
  Configuration Issues: There may be issues with the configuration of the wizard or the underlying transaction, which can lead to unexpected behavior.
  Authorization Issues: The user may not have the necessary authorizations to proceed with the transaction, resulting in the system reverting to the previous screen.
  Technical Glitches: Temporary technical issues or bugs in the SAP system can also lead to this error.
  
  Solutions:
  
  Check Required Fields: Ensure that all mandatory fields in the wizard are filled out correctly. Look for any asterisks (*) indicating required fields.
  Review Input Data: Double-check the data entered for any inconsistencies or errors that may violate validation rules.
  Consult Documentation: Refer to the SAP documentation or help files related to the specific wizard you are using for guidance on proper usage and requirements.
  Check Authorizations: Verify that you have the necessary permissions to execute the transaction. If not, contact your SAP administrator to request the required access.
  Restart the Transaction: Sometimes, simply restarting the transaction or logging out and back into the SAP system can resolve temporary glitches.
  Contact Support: If the issue persists, consider reaching out to your internal SAP support team or SAP support for further assistance. They may be able to provide insights based on system logs or specific configurations.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the specific transaction or wizard you are using.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  System Logs: If you have access, review system logs for any error messages or warnings that could provide additional context for the issue.
  
  By following these steps, you should be able to identify the cause of the WO321 error and implement a suitable solution.