How To Fix WO312 - Task '&' has no agent assignment

SAP Error Message - Details

• Message type: E = Error

• Message class: WO - WF: Messages for Workflow Wizards

• Message number: 312

• Message text: Task '&' has no agent assignment

What causes this issue?

No possible agents are assigned to task &v1&.

System Response

The workflow definition created cannot be executed without errors.

How to fix this error?

Assign <DS:GLOS.3526B11BAFAB52B9E10000009B38F974>possible agents</> to
the task. If no possible agents are assigned (task can also be declared
as general task), the execution of the workflow will have errors
because no recipients will be found.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WO312 - Task '&' has no agent assignment ?

  The SAP error message WO312, which states "Task '&' has no agent assignment," typically occurs in the context of workflow management within SAP. This error indicates that a specific task in a workflow does not have an agent assigned to it, meaning that there is no user or group designated to execute that task.
  Cause:
  
  Missing Agent Assignment: The most common cause is that the task in the workflow does not have an agent assigned. This can happen if the workflow was created or modified without properly assigning agents.
  Incorrect Workflow Configuration: The workflow configuration may be incomplete or incorrect, leading to tasks not being properly assigned to agents.
  User or Role Issues: The user or role that is supposed to be assigned as an agent may not exist, or there may be issues with user authorizations.
  Task Definition Issues: The task itself may not be defined correctly in the workflow.
  
  Solution:
  
  
  Assign an Agent:
  
  Go to the workflow definition in the SAP Business Workflow (transaction code SWDD).
  Locate the specific task that is causing the error.
  Assign an agent to the task. This can be done by specifying a user, a role, or a position that should be responsible for executing the task.
  
  
  
  Check Workflow Configuration:
  
  Review the workflow configuration to ensure that all tasks have appropriate agent assignments.
  Make sure that the workflow is activated after making changes.
  
  
  
  Verify User and Role:
  
  Ensure that the user or role you are trying to assign as an agent exists in the system.
  Check the authorizations of the user to ensure they have the necessary permissions to execute the task.
  
  
  
  Test the Workflow:
  
  After making the necessary changes, test the workflow to ensure that the error does not occur again.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed guidance on workflow management and agent assignments.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SWDD: Workflow Builder
  SWI1: Work Item Selection
  SWI2_FREQ: Work Item Overview
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to workflow agent assignments.
  Workflow Monitoring: Use transaction SWI1 or SWI2 to monitor workflow instances and identify any other potential issues.
  
  By following these steps, you should be able to resolve the WO312 error and ensure that your workflow tasks are properly assigned to agents.