How To Fix WO214 - Internal steps not found

SAP Error Message - Details

• Message type: E = Error

• Message class: WO - WF: Messages for Workflow Wizards

• Message number: 214

• Message text: Internal steps not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WO214 - Internal steps not found ?

  The SAP error message WO214 ("Internal steps not found") typically occurs in the context of work order processing, particularly when there are issues related to the internal steps or operations defined in a work order. This error can arise due to various reasons, including configuration issues, missing data, or inconsistencies in the work order setup.
  Causes:
  
  Missing Internal Steps: The work order may not have any internal steps defined, or the steps may have been deleted or not properly configured.
  Incorrect Configuration: There may be issues with the configuration of the work order type or the associated operations.
  Data Inconsistencies: There could be inconsistencies in the data related to the work order, such as missing or incorrect references to operations or resources.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or process the internal steps.
  
  Solutions:
  
  
  Check Work Order Configuration:
  
  Verify that the work order type is correctly configured and that it includes the necessary internal steps.
  Ensure that the operations and tasks associated with the work order are properly defined.
  
  
  
  Review Internal Steps:
  
  Go to the work order in question and check if internal steps are defined. If not, you may need to add them.
  If internal steps were deleted, you may need to recreate them.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the work order to identify any missing or incorrect data.
  Use transaction codes like IW38 or IW32 to review and edit the work order.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and modify the work order and its internal steps.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the work order type and its configuration.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Work Order), IW32 (Change Work Order), and IW38 (Display Work Orders).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or patches.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the WO214 error and implement a suitable solution.