How To Fix WN721 - Customer &1 is not part of a retail site

WN721 - Overview

• Message type: E = Error

• Message class: WN - Plant master data maintenance (integrated)

• Message number: 721

• Message text: Customer &1 is not part of a retail site

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WN721 - Customer &1 is not part of a retail site ?

  The SAP error message WN721 indicates that the customer specified in the transaction is not associated with any retail site in the system. This can occur in various scenarios, particularly in retail environments where customer data is linked to specific retail locations.
  
  Cause:
  
  Customer Not Assigned to Retail Site: The customer may not be assigned to any retail site in the system.
  Incorrect Customer Data: The customer data may be incorrect or incomplete, leading to the system not recognizing the customer as part of a retail site.
  
  Configuration Issues: There may be configuration issues in the SAP system that prevent the customer from being linked to the retail site.
  Data Migration Issues: If data was migrated from another system, there may have been issues during the migration process that resulted in missing associations.
  
  
  Solution:
  
  
  Check Customer Assignment:
  
  Go to the customer master data in SAP and verify if the customer is assigned to the correct retail site.
  You can