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Message type: E = Error
Message class: WN - Plant master data maintenance (integrated)
Message number: 510
Message text: Reference to customer master record missing for plant &
No customer is assigned to the plant.
(T001W-KUNNR)
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
In order to create this assignment, please use the 'Create plant'
transaction,
<ds:TRAN.WB01>Proceed</>
Error message extract from SAP system. Copyright SAP SE.
WN510
- Reference to customer master record missing for plant & ?The SAP error message WN510 indicates that there is a missing reference to a customer master record for a specific plant. This error typically occurs in the context of sales and distribution (SD) processes, particularly when trying to create or process sales orders, deliveries, or billing documents.
Cause:
The error can arise due to several reasons:
- Missing Customer Master Data: The customer master record may not be created for the specific plant in question.
- Incorrect Plant Assignment: The customer may not be assigned to the plant in the customer master data.
- Data Inconsistency: There may be inconsistencies or missing data in the customer master record or related configuration settings.
- Sales Area Configuration: The sales area (which includes the sales organization, distribution channel, and division) may not be properly configured for the customer.
Solution:
To resolve the WN510 error, you can take the following steps:
Check Customer Master Record:
- Go to transaction code
XD03
(Display Customer) orVD03
(Display Customer - Sales Area).- Enter the customer number and check if the customer master record exists for the relevant sales area and plant.
Create or Update Customer Master Record:
- If the customer master record does not exist, create it using transaction code
XD01
(Create Customer) orVD01
(Create Customer - Sales Area).- Ensure that the customer is assigned to the correct plant and sales area.
Verify Plant Assignment:
- In the customer master record, check the "Sales Area Data" section to ensure that the plant is correctly assigned.
Check Sales Area Configuration:
- Ensure that the sales organization, distribution channel, and division are correctly configured in the system.
- You can check this in the configuration settings under
SPRO
>Sales and Distribution
>Master Data
>Customer
>Define Customer Account Groups
.Data Consistency Check:
- Run a consistency check for the customer master data to identify any discrepancies.
Consult Documentation:
- If the issue persists, consult SAP documentation or reach out to your SAP support team for further assistance.
Related Information:
Transaction Codes:
XD01
, XD02
, XD03
: Create, Change, and Display Customer Master Records.VD01
, VD02
, VD03
: Create, Change, and Display Customer Master Records for Sales Area.SAP Notes: Check for any relevant SAP Notes that may address specific issues related to customer master records and the WN510 error.
User Authorizations: Ensure that you have the necessary authorizations to create or modify customer master records.
By following these steps, you should be able to resolve the WN510 error and ensure that the customer master record is correctly referenced for the specified plant.
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