How To Fix WN271 - Customer & is not assigned to a plant master

SAP Error Message - Details

• Message type: E = Error

• Message class: WN - Plant master data maintenance (integrated)

• Message number: 271

• Message text: Customer & is not assigned to a plant master

What causes this issue?

Retail-specific data exists for a customer. However, the customer has
not been assigned to a plant master.

System Response

The system cannot process the data.

How to fix this error?

Assign a plant to customer &V1& using transaction <DS:TRAN.WB01>Plant
Create</>. You can then process the Retail-specific data using the
plant master transactions.
If the customer does not exist in the system either, you can create
this when you create the plant.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WN271 - Customer & is not assigned to a plant master ?

  The SAP error message WN271 indicates that a customer is not assigned to a plant master. This typically occurs in the context of sales and distribution (SD) or materials management (MM) when trying to process transactions that require a link between a customer and a specific plant.
  Cause:
  
  Missing Assignment: The customer master record does not have an assignment to the relevant plant in the system.
  Incorrect Configuration: The configuration settings in the system may not have been set up correctly to link customers to plants.
  Data Entry Error: There may have been an oversight during the creation or maintenance of the customer or plant master data.
  
  Solution:
  To resolve the WN271 error, follow these steps:
  
  
  Check Customer Master Data:
  
  Go to the transaction code XD02 (Change Customer) or VD02 (Change Customer for Sales Area).
  Enter the customer number and select the appropriate sales area.
  Check if the plant is assigned under the "Sales Area Data" or "General Data" sections.
  
  
  
  Assign Customer to Plant:
  
  If the plant is not assigned, you can add it by navigating to the relevant section and entering the plant number.
  Save the changes.
  
  
  
  Verify Plant Master Data:
  
  Ensure that the plant master data is correctly set up in the system. You can check this using transaction code MM02 (Change Material) or OX10 (Maintain Plant).
  
  
  
  Check Configuration:
  
  If the issue persists, check the configuration settings in the IMG (Implementation Guide) under Sales and Distribution or Materials Management to ensure that the necessary links between customers and plants are established.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or guidelines provided by your organization regarding customer and plant assignments.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test transaction to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  XD02 / VD02: Change Customer Master Data
  MM02: Change Material Master Data
  OX10: Maintain Plant
  
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error.
  User Roles: Ensure that the user has the necessary authorizations to make changes to customer and plant master data.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant for further assistance.