How To Fix WN202 - Customer does not exist

WN202 - Overview

• Message type: E = Error

• Message class: WN - Plant master data maintenance (integrated)

• Message number: 202

• Message text: Customer does not exist

What causes this issue?

The system could not find a master record for the customer entered.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WN202 - Customer does not exist ?

  The SAP error message WN202, which states "Customer does not exist," typically occurs when a transaction or process is attempting to reference a customer that is not found in the system. This can happen in various contexts, such as during sales order processing, billing, or customer master data maintenance.
  Causes of WN202 Error
  
  
  Customer Master Data Not Created: The customer may not have been created in the system. This can happen if the customer is new and has not yet been entered into the SAP system.
  
  
  Incorrect Customer Number: The customer number being referenced may be incorrect or mistyped. This can occur if the user is manually entering the customer number.
  
  
  Customer Data Not Active: The customer record may exist but could be inactive or blocked. This can happen if the customer has been marked as inactive for business reasons.
  
  
  Data Synchronization Issues: If the SAP system is integrated with other systems (like CRM or